When our customers succeed, we succeed, even in the most challenging environments and circumstances.
Sending everyone home to work meant helping customers enable urgent and secure remote connectivity and collaboration from anywhere, on any device, almost overnight. When protecting the health and well-being of employees and visitors became a top priority, smart technologies and our Connected Buildings expertise made it happen. Faced with unanticipated disruption in a year like no other, businesses partnered with us to optimize network performance and ensure long-lasting business resiliency.
Ready to make your digital transformation a reality? See how our worldwide team of more than 2,700 experts helped organizations respond, retool, and reimagine their businesses. We can do the same for you. View our Customer Case Studies.
A major financial services company wanted to provide 5G coverage at its facilities across the nation so that staff and guests could benefit from the speed and reliability of 5G, including at below-ground tornado shelters. Black Box engineered and delivered a turn-key solution that uses DAS.
JetBlue Airways is a major American low-fare airline, and the sixth largest in the United States by passengers carried. JetBlue is headquartered in the Long Island City neighborhood of the New York City borough of Queens.Read Case Study
Radian Flex helps utility companies monitor performance and display content in the control room, reduces response time, and boosts productivity.Read Case Study
A leading hospital had a challenge managing and tracking medical equipment. It would not always have the right amount of telemetry packs and infusion pumps available. We helped it solve these challenges by using an RTLS system to track and manage this critical equipment
Shannon Brewing Company is proud of their one-of-a-kind, award-winning fire-brewed beer. Made with pure Texas spring water, whole grain, and whole flower hops, the beer is sure to satisfy the palate with its rich, malt flavor.Read Case Study
Migrating to Modern UCaaS & Voice-Only MPLS Network
A consortium of more than 90 medical practices needed to migrate to a modern UCaaS & Voice-Only MPLS network. But they required high-quality HIPAA-compliance and an up-to-date voice solution.
A Brazilian waste management company improves performance and streamlines management for remote users who access its new command/control room.
A national research hospital has over 20,000 different devices using its Wi-Fi daily. This number has increased 20% year over year for the past 8 years. Black Box designed a solution that uses OnGo™ to reduce the strain on the Wi-Fi network and to accommodate future wireless needs.
Delivered IT network optimization to 2,000+ locations — and identified almost $1M in direct savings.
Migration to IP-Based Telephony Increases Flexibility and Enhances Capabilities
The Springfield Utility Board (SUB) in Eugene, Oregon, needed to expand its customer service offerings but was unable to do so thanks to an existing communications system that had reached the end of its life cycle. Black Box moved SUB to IP-based telephony, which provided the company with enhanced routing, tools, and metrics, and featured a mobility option for field engineers.Read Case Study
KVM systems have become critical to sophisticated control room operations dealing with a variety of critical sources; diagnostic laboratories and their control rooms are no exception. Leiden University Medical Center (LUMC), worked with Black Box to build a future-proof KVM infrastructure for its lab and control room and establish a foundation for continued growth and advancement using new techniques and technologies
Because of COVID, a children’s hospital needed patients to remain in their cars until they were called. But there was poor cell coverage in the parking garage and even in the main hospital. We helped with a DAS system to effectively overcome this challenge.
This citizen-owned public utility was challenged with how to support an existing system that was end of life while moving to an IP-based telephony system for more flexibility and easier maintenance.Read Case Study
Technology is revolutionizing the customer experience and shopping is now multi-channel, ecommerce integration. One international retailer turned the online shopping experience into a personalized, interactive in-store experience with strategically placed digital signage and smart technology. In one store, the system sales increased 36% over a six-week period.