Black Box specializes in planning and executing IT assignments skillfully and with ease — according to your guidelines. Our proven, time-tested methodology:
Adept PMs oversee projects across 100s or 1000s of global locations — all to the same high standards. Our knowledge includes 100s of branch locations completed each night for leading retailers, manufacturers, and financial institutions.
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PMI-certified project professionals — with hands-on skillsets — provide stress-free oversight. Now, your internal IT project management teams can focus on key business drivers.
A dedicated team of experts make it their sole purpose to meet all the challenges inherent in managing on-site services at separate locations — in one country or 100s.
Join your peers at some of the largest airports in the world and leverage our deep understanding of the airport business to optimize IT infrastructure and operations.
Read MoreBlack Box's Xcelerate services assist customers in efficiently prioritizing and managing their IT projects. These services eliminate costly resources, expedite deployment, and create consistent experiences across locations, thereby simplifying digital transformation. The integration of project services and field services enables centralized project facilities management, further streamlining the process.
Delivered IT network optimization to 2,000+ locations — and identified almost $1M in direct savings.
A PT services company struggled to roll out new network infrastructure and cabling at recently acquired facilities. Black Box, established in-building infrastructure standards and opened each of 70+ new sites in a year.
A major home improvement retailer turned to Black Box to accelerate digital transformation efforts by leveraging our Global Multisite Deployment expertise.
Read Case StudyOnDemand Plus is White-Glove Service
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Learn MoreThe Right Service. The Right Consumption Model.
Digital transformation is changing the way we live and work. IT teams are left scrambling with legacy IT architectures and deployment models that are no longer adequate due to the sheer volume of devices and applications. New technology is required. Technology that is analytics-driven, mobile-first, and has embedded security. To manage that technology, new service models are required for IT teams to scale. The right service model can enable technologies from legacy to modern UC&C to capacity-driven structured cabling, networking, and mobility. Edge services can include everything from implementing M2M sensors in a factory to managing 3D video technology in stadiums or retail self-service kiosks.
Services at the edge enable users to focus on business priorities rather than how to adopt, deploy, and manage the latest technologies, which is becomingly increasingly problematic. One study reports that 42% of CIOs are concerned that they are missing the IT experience or scale to adopt new technology, especially in highly complex facilities or highly distributed locations.
According to CompTia, nearly 64% of organizations are using managed services for at least one IT function. Services take many forms from help desk support and managing devices to deploying the latest security technology. Managed edge services like Black Box’s, typically fall into these categories.
Black Box Service Matrix
With technicians and staging areas across the globe, we are where you are. We have network operations centers, a centralized help desk, and defined services methodologies to deliver projects on time and on budget.
Our IT disciplines are aligned to ITIL standards. In addition, with service-specific KPIs, SLAs, and quarterly business reviews, we bring transparency to any service.
For a complete list of Black Box offerings, download this service matrix. Learn more about our extensive edge services portfolio at www.blackbox.com/solutions/edge-services.
If you would like to receive our quarterly newsletter, View from the Edge, you can sign up here.A trusted IT integrator for more than four decades, Black Box delivers leading-edge technology solutions and premier services to businesses around the globe in every major industry. We help clients succeed by designing, implementing, and managing the end-to-end technology that takes their enterprises to the next level.
The depth of our experience, the breadth of our reach — plus a great set of tools, such as to make things happen, including accelerated, standardized technology deployments at all of your locations on budget and deadline. You’ll also benefit from our extensive knowledge and skill in identifying and diffusing formidable challenges, including those associated with worldwide supply-chain disruptions
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