A Global Model for Recruiting, Training, and Retaining Talent

Accelerated by the pandemic, skyrocketing demand for processing power is driving the demand for new or expanded data centers. Global IT leaders are faced with the challenge of recruiting and retaining the technical staff to build these massive operations quickly and expertly, particularly in sparsely populated areas. That's why they seek a strategic partner with a global presence, the technical know-how, and ability to manage talent across multiple sites simultaneously.

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The Human Side of Hyperscale

Global IT managers know that building massive data centers around the world with aggressive go live deadlines requires potentially thousands of seasoned technicians. IT leaders face significant questions: how to find, train, and retain the right resources in the right places at the right times? And how to maintain consistent processes and outcomes at every site?

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Rethinking Hyperscale

Enterprises are moving from the traditional patchwork of local teams to a global strategy standardizing requirements and methodologies for repeatable, predictable services.

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The Talent Cycle

Cultivating talent for the long haul requires a cyclical approach to recruiting, training, and retaining talent to reallocate resources (and knowledge) from one project to the next.

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The Right Partner

A skilled partner can orchestrate builds, retrofits, and maintenance giving you the ability to go to market quickly through strategic planning and rapid mobilization.

Comprehensive Data Center Solutions

Having a global data-center strategy means anticipating (demand) requirements and putting consistent methodologies and mechanisms in place for hiring, retention, and redeployment from one site to another. It's investing in long-term, program-level training and reallocating resources to the next project for full-circle, repeatable, predictable services — and results — across all sites.

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    Global Reach,Local Knowledge

    A working knowledge of each location's legal, financial, technical, and cultural laws, standards, and customs keeps each project running smoothly.

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    BICSI-Certified Worldwide

    Black Box owns and operates strategically located, authorized training facilities that serve Europe and the United States, with more on the way. See more.

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    10-Step Talent Plan

    To ensure talent is ready when and where it's needed, Black Box follows a proven 10-step Talent Acquisition & Retention plan.

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    Service Beyond the Build

    Services extend far beyond builds and retrofits to include day-to-day operations, building automation, and wireless networking.

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    Core Project Management

    A core project management and logistics team positively impacts the success of the project and team member satisfaction.

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The Human Side of Hyperscale

A global model for recruiting, training, and retaining skilled workers.

As an IT services provider dedicated to the hyperscale space, see how Black Box attends to the human aspect of data center builds on a local level with proven, globally tested processes and methodologies.

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Customer Success Stories

Black Box partners with leading technology providers and global network distributors to plan, design, and build out hyperscale-class DCs around the globe.

Related Resources

Gain insights to the latest trends and technology in Data Center deployment, management, and more.

5 Reasons to Partner With Black Box for Your Data Center

Oct 4, 2022, 04:49 AM by Black Box
Black Box's Global Data Center Services deliver in 130 countries with more than 3,500 global employees. Learn how partnering with us today will help your business gain a vital competitive edge.

The global data center market is booming. Valued at $187.35 billion in 2020, it is projected to reach $517.17 billion by 2030.1 In just one year, from 2022 to 2023, spending on data center systems is expected to increase by 5.4%, to $230 billion.2 This remarkable and ongoing growth is driven by the fact that data centers increasingly play a vital role in supporting the core business functions of modern companies.

A well-designed and well-run data center can empower you to harness data to provide key services and drive more efficient, responsive, cost-effective business operations. But launching and running a large-scale data center is no small task. Today's data center administrators must hire and train teams capable of connecting, managing, and future-proofing thousands of the right cables, infrastructure, high-speed data connections, cabinets, and IoT devices of disparate IT networks in increasingly global data centers so they work together reliably, securely, and seamlessly in real-time. That's why working with the right data center partner is so important.

Black Box has been providing global IT solutions for over 40 years. We provide installation and ongoing support services for hyperscale, co-location, and edge data centers for businesses, including world-leading social media, software, and microchip companies. Whether you opt for a hyperscale, co-location, or edge data center model, there are many reasons to partner with us. These are the top five reasons so many industry leaders choose to work with Black Box.

1. Global Presence, Local Approach

The attitude that best defines Black Box is "think global, act local." It applies to how we operate our   business and deliver services for other enterprises. With operations that span 130 countries and more than 3,500 employees across the globe, Black Box has both the personnel and physical footprint to deliver truly global data center services with a local presence.

We have the resources to provide centralized solutions development and strategic planning while maintaining local project management and a local technical workforce for scalable delivery — even on tight deadlines. That's why Fortune 25 companies, general contractors, and third-party providers who work in media and entertainment, education, government, energy, healthcare, transportation, manufacturing and industrial, and other fields trust us time and time again with their data center projects.

2. In-House Talent and Certified Training

You need the best staff to maintain a global presence through local action. Unfortunately, securing qualified technicians to build and operate top-tier data centers is highly competitive, especially when facilities are built in out-of-the-way sites with a limited pool of local talent. (Labor shortages can drastically set these projects back both financially and timewise, as well.) Building a single data center requires anywhere from 200-300 on-site technicians, with more than 100 remaining on-site after the build is complete. For worldwide hyperscale data centers, the number of needed technicians rises to the thousands.

Black Box is uniquely positioned to offer a workforce with the core competencies and skillsets to support all our customers' data centers worldwide. We eliminate typical staffing constraints with our one-of-a-kind in-house talent program. Our elite trainers are certified by the Building Industry Consulting Services International (BICSI), the globally recognized professional association that certifies installers, technicians, project managers, and plant operators working in IT. These trainers work with professionals worldwide, offering the same premier instruction, BICSI would provide in its classrooms. Because Black Box specializes in division 27 and telecom installation, as well as ongoing support services, technicians are also skilled in structured cabling design and installation for all communications in the office space.

Black Box leads with its team of W2 technical employees on every project, ensuring that your projects are completed correctly and on schedule. Our staff of well-rounded IT experts will help get your data center off the ground and keep it humming along smoothly.

3. On-Site 24/7 Support

Gain peace of mind when you partner with Black Box. With a global presence and BICSI-certified staff, Black Box is ready and able to provide specialized 24/7/365 on-site support. Whether you've got one data center or multiple geographically distributed data centers, from hyperscale to co-location and enterprise to edge, Black Box is equipped to make sure they stay up and running efficiently. Our team will look after equipment installs, security patches, product updates, and ongoing monitoring and maintenance to ensure the data center performance is optimized for your needs.

4. Repeatable and Scalable Solutions

When you work with Black Box, you gain a strategic partner with the experience and capacity to seamlessly deploy uniform technology at one site or hundreds of sites with consistent outcomes. You can count on us to manage talent and technology in a highly structured, repeatable way across multiple locations simultaneously.

We standardize requirements and methodologies, orchestrating each aspect of the design and build process to achieve predictable, reliable results on time and on budget. The Black Box team likewise oversees hiring, retention, and redeployment from one site to another. Through strategic planning and rapid mobilization, we ensure that you're ready to go to market quickly. And should you need to scale your data center operations up or down, we can help you align technical and human resources to your evolving business requirements.

5. Top-of-the-Line Security

Data center security is of paramount importance. Black Box uses the latest standards and practices to protect data from environmental hazards, unauthorized physical access, and network-based threats or attacks. The Black Box technical team continuously monitors data center facilities and networks to ensure continuous uptime and security of critical systems. In addition to following the latest security protocols, Black Box maintains local and remote management over power, HVAC, network monitoring, and building camera and access systems to verify the security of all infrastructure and data at all times.

In Conclusion

Businesses depend on secure, reliable, and efficient data center operations to thrive in today's data-driven marketplace. Black Box delivers all this and more, whether building new data centers, retrofitting existing data centers, or maintaining the day-to-day functions of those data centers. We take on the challenges of designing, implementing, and managing a state-of-the-art data center operation for your business so that you can move quickly on opportunities for competitive advantage and business growth.

To learn how the Black Box Data Center Practice can help your organization take the next step, submit a solutions inquiry at www.blackbox.com/en-us/contact-us, call us at 855-324-9909, or email us at contact@blackbox.com

Find more information on our Data Center services here.

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About Black Box

Black Box® is a trusted IT solutions provider delivering cutting-edge technology products and world-class consulting services to businesses across the globe in every industry. The breadth of our global reach and depth of our expertise accelerate customer success by bringing people, ideas, and technology together to solve real-world business problems.

1https://www.alliedmarketresearch.com/data-center-market-A13117

2https://www.gartner.com/en/newsroom/press-releases/2022-04-06-gartner-forecasts-worldwide-it-spending-to-reach-4-point-four-trillion-in-2022

Why Black Box?

Black Box® is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services to businesses around the globe. The breadth of our global reach and depth of our expertise accelerate customer success by bringing people, ideas, and technology together to solve real-world business problems. Our IT infrastructure solutions, services, and products enable secure, flawless connectivity and meaningful collaboration for businesses in every major market sector on six continents. 

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