The software that allows users to access their Emerald connections, both physical and virtual, from any Windows 10 device.
The Emerald Remote App is a software KVM application that allows users to access their Emerald connections, both physical and virtual, from any Windows 10 device. This increases mobility and device access and monitoring in full HD video on the Emerald System. And, multiple connections can be launched simultaneously to facilitate multiple device management.
The Remote App is software that acts as a receiver in the Emerald system. The software loads on your Windows 10 PC to connect to your Emerald TCP/IP network and decrypts and decompresses the streams to provide video and USB HID connections to a user.
Choose from multiple license options to accommodate the required number of connections to your Emerald KVM network. Licenses can be added via the GUI of the Boxilla KVM manager. Free 30-day trial license available allowing up to four connections (Boxilla required).
Download the Emerald Remote App from the "SUPPORT" tab.
A Boxilla manager is required for license.
* Technical specification weight is the unit weight. It is not the packaged shipping weight. For shipping weight, please contact Black Box customer service at 1-800-667-6625.
Double Diamond™ Warranty (Standard)
Take the risk out of equipment purchases with the Double Diamond™ Warranty from Black Box Network Services.
The Double Diamond Warranty is our no-questions-asked warranty that protects your Black Box® brand products* from accidental damage, including drops, water, and power surges.
During the warranty period, Black Box Network Services will repair or replace your damaged equipment within one week of receipt at NO CHARGE!
Plus, get an Extended Double Diamond Warranty.
You can also extend your warranty or protect a previously purchased Black Box® brand product* for an additional year—for only 10% of the purchase price! Or, extend your coverage for a full three years for only 20% of the purchase price!
Ordering an extended warranty is easy: When viewing a product in your shopping cart, just select the one or three years of additional coverage in the dropdown menu under “Warranty Options.” For details, contact Customer Service at 787-767-3500.
** Certain products may not be eligible.
What’s more, we also have a 45-day, no-questions-asked return policy. Simply call Customer Service for a Return Authorization (RA) number, return your product in new condition and in the original package, and receive a full refund.