mia-mdc-case-study

Project

Managed IT Services & Deployment for Global, Hyperscale Data Centers

Objective

Provide a holistic suite of services for construction and maintenance of hyperscale data centers in alignment with client’s strategic plan. AGC Black Box mission-critical services support the client’s global footprint of data centers which support and enable applications and services to billions of people worldwide. As a preferred data center partner, AGC Black Box has been continuously entrusted with new build-outs. The client’s complex requirements for new builds include aggressive go-live deadlines with the highest quality standards in the industry while continuing to operate and maintain the client’s production environments which carry massive traffic throughout the world.

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Delivering & Maintaining High-Quality Hyperscale Data Centers with Aggressive Deadlines

Scope

  • Solution Development
  • Program Management
  • Delivery & Implementation
    • Outside Plant (OSP)
    • Inside Plant (ISP)
    • Distributed Antenna System (DAS)
    • Building Management and Security Infrastructure (BMS)
  • RunOps & Day 2 Support
  • Training & Certification Program
  • Quality Assurance & Safety Program
  • Management of Materials & Logistics
  • Comprehensive As-Built Documentation
  • Warranties

Key Statistics

  • Currently maintain two global data centers
  • 550,000 [m] Inside cabling
  • 200,000 [m] Outside cabling
  • 400,000 Interconnect assembles
  • 320,000 [m] Outside inner ducts
  • 48,000 [m] Inside raceways
  • 10,000 Network devices
  • 20,000 Cabinets
  • 3,000 Racks

Deliverables

Construction and Implementation

  • All infrastructure work
  • All physical structure such as racks, ladder rack, fiber runner, support structures, PDU installation, pathways, rack containment, grounding/bonding.
  • Enforce all safety practices and procedures for information and communications technology (ICT) installers and work sites and adhere to all regulations measures and codes for national and local requirements for workplace health and safety.

Infrastructure

  • Cabling
  • Networking
  • OSP cabling
  • Distributed antenna
  • Building Management and Security Systems
  • System (DAS) for superior wireless performance
  • Testing
  • As-built documentation
  • Warranties

Run Ops and Day 2 Support

  • Troubleshooting
  • Equipment moves
  • Re-cable existing equipment
  • Swap/change existing cabinets/racks
  • De-commission servers, trunks, patches, ladders, equipment
  • Documentation of changes
  • Weekly rounds
  • Quality assurance

Training & Quality Assurance Program

  • In-house qualified trainers and a Data Center enablement program to support the end-to-end technical and leadership needs for all our deliverables.
  • Own and maintain Authorized Training Facilities (ATF) certified by BICSI standards.
  • A dedicated Quality Assurance and Quality Control program for ensuring highest technical standards of craftsmanship.

The AGC Black Box Approach

AGC Black Box uses a programmatic methodology for our data centers solutions. Construction, RunOps, BMS, DAS, other tasks, and aspects are managed through a single project management office (PMO) to ensure high delivery standards and a consistent experience for this client, and others. We “think global” and “act local” to provide a modular global program that offers solutions development and centralized strategic planning while maintaining local project management and a local technical workforce for salability of the delivery.

The outcomes for this global client include state-of-the-art hyperscale data centers around the world built with a partner they can trust in AGC Black Box.