Contact Customer and Technical Support

Support

Customer Support

Do you have questions on how to place an order?  Do you need status or tracking of an existing order?  Has a product failed and you need to return it for repair?  Are you having a problem with a shipment you received?  Do you need pricing and availability?  Contact us with any questions.

Phone

877-877-2269

Form

Fill out our Customer Support form

Email

 

Technical Support

Is something wrong with your product? Do you need help troubleshooting a Black Box product issue? We are here to help you!

Phone

1-800-355-8002

Form

Fill out our Tech Support form

Black Box Commercial Services

Do you need technical support for:

  • UC & C/Contact Centers
  • Mobility
  • Structured Cabling
  • Edge & Managed Services

Phone

1-800-251-3028

Customer Service Portal

blackbox.service-now.com/csm