UCaaS offers organizations an all-in-one, cloud-based communications platform that includes meetings, video, chat, phone, file sharing, and other collaboration features.
But why managed? IT teams are lean and budgets are tight. That’s why we offer a full suite of managed services and workplace solutions delivered in a budget-friendly OPEX model. We create uniform experiences across multiple locations with consistency, speed, and agility through a robust design, deployment, and manage methodology — giving you one partner to guide you from where you are to where you want to be.
Create a digital workplace that employees will embrace and that also ensures successful business continuity.Digital Workplace
See what you need to consider to maintain business continuity through Managed UCaaS.Get Guide
Today’s workforce is changing. There is an evolution (and revolution) happening in the workplace that is affecting how and where we communicate.Download eBook
Learn about the three UC&C options: on-premises, cloud-hosted, and hybrid and which one is best for your organization.Get White Paper
With more than 40 years experience in deploying in-building IT and communications technologies, a footprint that spans 120 countries, time-tested methodologies, certified technicians, and a proven track record, we have all the managed services needed to make your move to UCaaS smooth and successful.
Successful enterprises know their competitive advantage lies in their workforce and today’s workforce is the most diverse ever with four generations working side by side, each with a preferred way of communicating from phone calls to video conferencing.
Migrating to Modern UCaaS & Voice-Only MPLS Network
A consortium of more than 90 medical practices needed to migrate to a modern UCaaS & Voice-Only MPLS network. But they required high-quality HIPAA-compliance and an up-to-date voice solution.
This citizen-owned public utility was challenged with how to support an existing system that was end of life while moving to an IP-based telephony system for more flexibility and easier maintenance.Read Case Study
Read more about the technologies in UCaaS
Last year, COVID-19 necessitated a rapid migration from corporate to home offices, confronting many businesses with a connectivity crisis. And you and your IT team responded.
Now, as stay-at-home orders expire and more businesses open, a new challenge for you and your IT team comes into focus: Rapidly reshaping the workplace into a hybrid model where work and workers flow fluidly between remote locations – such as employees’ homes, public libraries, or any place remote workers choose to operate – and conventional company facilities, such as corporate HQs and branches.
Why? Because in one recent survey more than half (57%) of U.S. employees polled responded they won’t return to a job, post-pandemic, that doesn’t offer remote work as an option.* In short, today’s remote workers want to become tomorrow’s hybrid workers, supported by flexible network infrastructure that enables secure anytime, anywhere collaboration with colleagues and customers wherever and whenever they are on the job.
But how should you and your IT team respond to the next change in work? Is extending both enterprise-level connectivity and security to home environments the next logical step? We say: Yes! The best approach is treating each home as you would an edge location. Check out the 3 steps below to learn how to ensure the safest and most conducive environment for you and your workforce.
A hybrid work environment network is optimized for remote traffic, looking and feeling the same to employees working from home on their own devices as when working in the office on company devices. This means, just like your edge locations, the home locations on your hybrid network must have these fundamental features – regardless of when and where people log on to the network:
We recommend fortifying connectivity and security at edge locations – i.e., home offices – by upgrading to this equipment:
Black Box is a full-service network solutions provider and Gold Cisco Partner. Join one of our webinars to learn more about extending enterprise-level connectivity and security to remote workers through hybrid network environments. Click here to register for an upcoming event. Or, contact us for a one-on-one conversation about meeting the challenges of supporting hybrid workers.
*State of Remote Work, COVID Edition 2020: How employees across the U.S. feel about working remotely in a post-COVID-19 world, their new workplace expectations, and what employers need to know to recruit and retain top talent; OWL Labs, Global Workplace Analytics
A hybrid work environment network is optimized for remote traffic, looking and feeling the same to employees working from home on their own devices as when working in the office on company devices. This means the home locations on your hybrid network must have these fundamental features.
Operating for more than 50 years, this citizen-owned public utility provides electricity, water, and telecom for Springfield, OregonGet Guide