Transformation IT Services

Enterprise IT Requires Your Time, Attention and Resources


Transform to Meet your Business Objectives

Migrating from legacy communications systems to a new Unified Communications solution presents challenges.

How do I define business, user and IT success?
How do I migrate off of multiple legacy systems?
How do I maintain business continuity?
How do I measure ROI?

At Black Box, our team of experts helps to ensure a seamless transition from old technologies to new.  Our familiarity with all leading communications platforms and applications makes us uniquely positioned to manage your UCC transformation initiative.


UCC Transformation Success

Black Box has the experience and resources to help your business transition communications technology at any point of the lifecycle.  From design and delivery to ongoing management, we have the expertise and partnerships with industry-leading technology providers to plan your road map and transform your Unified Communications system.  To do this we will:

  • Understand stakeholder goals & objectives
  • Work with IT and business leaders to determine solution & consumption options
  • Augment or deliver comprehensive (fully managed) or al la carte lifecycle services
Transformation Services Building Blocks


Solid ROI, Cost-Savings and Improved Productivity through UCC Transformation

Transition from a maintenance-laden legacy system to an updated and integrated communications network can be done quickly and efficiently if you have the right partners. Black Box has the experience to understand the complexities of your legacy and new systems. Our customers see cost-savings, a solid ROI, and increased productivity when undergoing a transformation initiative. We plan the transformation around defining your goals and success metrics.

  • Business Success Metrics: meeting ROI & business goals
  • User Success Metrics: user adoption & promoter score
  • IT Success Metrics:  lifecycle service options, consumption options, on time, on budget




Plan and execute an IT road map that supports your business objectives.



Manage legacy infrastructure to lower cost-to-serve, reduce risk and increase migration flexibility.



Minimize disruption to stores and branches while accelerating project success.



Lower cost-to-serve and move CAPEX to OPEX while improving user experience.

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