We’re here for you

If you need service or support immediately, contact your designated support center. To speak with a Black Box representative about the solutions we offer, contact us now.

Black Box Brand Product Support

Tech Support

Need help with a product you’ve purchased from the Black Box Store or one of our catalogs? Or, have a general networking or technology solution question?

  • Call us at 1300 735 566. You’ll speak with an expert in 60 seconds or less!
  • Contact us by email. You’ll receive a follow-up email in 15 minutes or less.

Customer Service

Have a billing question? Need to change your shipping address? Want to add a warranty to a Black Box product you’ve already purchased?

  • Call us at 1300 734 455. You’ll speak with one of our courteous representatives in 60 seconds or less!
  • Contact us by email. You’ll receive a follow-up email in 15 minutes or less.

Resources

What’s more, our Resources section is packed with helpful technical information, including:

Browse this digital library anytime!

Frequently Asked Questions

You can also check out these links to frequently asked questions:

  • My Account - Find out how easy it is to set up your Black Box account.
  • Purchasing & Shipping - Get answers to your ordering and shipping questions.
  • Returns & Warranties - Need to return a product or add protection to your purchase? You’ll find the information here.
phone

Call Us

For Customer Sales & Service

1300 734 455

FREE 24/7 Tech Support

1300 735 566

We'll respond in 60 seconds or less!


email

Contact Us by Email

Contact Tech Support
We'll respond in 15 minutes or less!

Send a General Question


fax

Send Us a FAX

Local (03) 9764 0673

International +61 3 9764 0673