Black Box Product Support

24/7 Technical Support

You can count on us.

At Black Box Network Services, we’re committed to your complete satisfaction. With more than 35 years of experience in the industry, our FREE, 24/7 Tech Support hotline is a trusted resource for thousands of customers just like you. Rely on us for support before, during, or after the sale.

We also offer 24/7 Customer Service so you can contact us anytime you need help with billing or shipping questions, warranty information, special requests, and more. Our Pittsburgh-based Tech Support experts and Customer Service representatives are here to answer your questions.

The networking help you need is only a click or call away.

We’re here for you

If you need service or support immediately, contact your designated support center. To speak with a Black Box representative about the solutions we offer, contact us now.

Tech Support

Need help with a product you’ve purchased from The Black Box Store or one of our catalogs? Just have a networking question?

  • Talk to Black Box. Simply enter your phone number, and an expert will call you in 60 seconds or less!
  • Call us at 1300 735 566. You’ll be speaking with an expert in 60 seconds or less! 
  • Contact us by using the form on the right. You’ll receive an e-mail in 15 minutes or less.

Customer Service

Have a billing question? Need to change your shipping address? Want to add a warranty to a Black Box product you’ve already purchased?

  • Call us at 1300 734 455. You’ll be speaking with one of our courteous representatives in 60 seconds or less!
  • Contact us and you’ll receive an e-mail in 15 minutes or less.