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Building an Enhanced Digital Customer Experience

Retailers want to make the customer experience the best it can be both in-store and online. Join Product Marketing Director Kevin Swank and Director of Product Management for AV and Infrastructure Jonathan McCune as they discuss how retailers can manage the customer experience by making it seamless.

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Building an Enhanced Digital Customer Experience

Retailers want to make the customer experience the best it can be both in-store and online. Join Product Marketing Director Kevin Swank and Director of Product Management for AV and Infrastructure Jonathan McCune as they discuss how retailers can manage the customer experience by making it seamless.

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The Advantages of In-Store Digital Analytics

Join Product Marketing Director Kevin Swank and Director of Product Management for AV and Infrastructure Jonathan McCune as they discuss the growing importance of analytics in measuring the effectiveness of digital transformation in the retail industry. While analytics is driving the customer experience and the associate experience, it’s ultimate effect is to drive ROI.

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What is an Intelligent Retail Space?

Retailers are creating intelligent retail spaces in their brick-and-mortar stores. Kevin Swank, Product Marketing Director for the Black Box Global Solutions Integration, explains how the intelligent store is being fueled by cutting-edge technology and analytics to drive new customer experiences.

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