Contact Customer and Technical Support

Customer Support

Do you have questions on how to place an order?  Do you need status or tracking of an existing order?  Has a product failed and you need to return it for repair?  Are you having a problem with a shipment you received? Do you need pricing and availability?  Contact us with any questions.


+61 3 9237-8100


Fill out our Customer Support form



Technical Support

Is something wrong with your product? Do you need help troubleshooting a Black Box product issue? We are here to help you!




Fill out our Tech Support form

Global Solutions Integration

Do you need technical support for:

  • UC&C / Contact Centers
  • Mobility
  • Structured Cabling
  • Edge & Managed Services



Customer Service Portal

The Black Box website uses cookies. By continuing the use of the Black Box website, or by closing the message to the right,
you consent to the use of cookies on this website.
More information.