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Support > Networking Products > Browser Settings

Question

Is the Black Box Web site secure?

Answer

Yes. You can feel safe when you visit the Black Box Web site. We’re committed to protect your privacy and security. Any page at blackbox.com that asks you for personal information is secure. We use a secure server for orders. To further ensure your security, we use state-of-the-art Secure Sockets Layer (SSL) encryption to protect your personal information from unauthorized use. Most browsers will show a lock icon in the bottom status bar on secure pages. Look for this icon on any Web page that asks for your personal information.

Browsing and shopping at blackbox.com is as safe and convenient as contacting us by phone. That’s our promise to you.


Question

Will you give out my personal information?

Answer

No. Anything you tell us is confidential. We never sell, rent, or trade your information.


Question

Is it safe to give blackbox.com my credit card information?

Answer

Yes. The server is a secure server, and all our ordering-related pages use secure socket encryption. That means all the information you give us is safe at all times and can only be accessed by Black Box Network Services.


Question

What are cookies?

Answer

Cookies are tiny text files that Web sites may store on your computer when you visit certain pages. Cookies cannot harm your computer and do not contain any personal or private information. Your Web browser can be set to accept all cookies, to ask you before accepting a cookie, or to reject all cookies.

Black Box Network Services uses cookies to keep track of what you have in your basket and to remember you when you return to our site.


Question

I don’t trust cookies, but I can’t use your site without them. Why should I trust your cookies?

Answer

We need to use cookies to make the Shopping Cart as well as some other functions work.

We use a “non-persistent” cookie to keep track of items you add to your Shopping Cart. This cookie disappears as soon as you close your browser.

Black Box Network Services will never sell, rent, or trade your information.

If you like, you can enable cookies just for this session, then disable them when you leave the Black Box site.


Question

How do I enable cookies in my Web browser?

Answer

If your Web browser is not accepting cookies, you can modify its preferences so it will accept them. Just find your browser on the following list and follow the directions. If you do not know your browser version, select “About” in the Help menu in your tool bar if you have a PC or select “About” under the Apple in the tool bar if you have a Mac.

Microsoft Internet Explorer 6.0 on a PC
• Select “Internet Options” from the “Tools” menu.
• Click on the “Privacy” button.
• Change settings to anyting other than “Block All Cookies.”
Click “OK.”
• Then enter our Product Listings.

All other browsers
Consult your manual or help files.


Question

What web browser works with your web site?

Answer

Our web site is most compatible with Internet Explorer 6.0.

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Black Box 1-877-877-2269 Black Box Network Services