• U.S.-based contact centers handle more than 32,000 calls per month
• Average response time is less than 35 seconds
• Remote resolution is as high as 72%
• More than 95% of tickets are resolved without manufacturer involvement
• We maintain more than 4,000,000 ports
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on-line tools and applications may be available to you. To find out which on-line
applications you have access to, check with your Account Manager or
Contact Black Box Network Services by email,
or findthe location nearest you.Have questions? Get fast, free answers from our technical experts at 1-877-877-2269.
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