Training
Black Box training programs are customized
to fit the needs of each System Integrator.
Recommended training modules include:
Working seamlessly with Black Box
This simple one-hour training course is a great orientation to partnership with Black Box. It includes:
• Introduction to your Integrator Support Team
• Black Box catalogs
• Leveraging blackbox.com
• Working with Customer Service
• Overview of Tech Support services
Using Black Box on-line configurators
This course helps your presales engineering team use the following Black Box on-line configuration
tools to help sell more custom products.
» Cable Wizard
» Adapter Wizard
Black Box product sales training
Black Box offers a modular approach to understanding and selling specialized Black Box products.
These one- to two-hour courses are conveniently offered in your office on the following products:
• KVM ServSwitch™ Products
• Cabinets & Racks
• Structured Cabling
• Media Converters
• Wireless Products
• Digital Signage & Multimedia Products
• Servers & Storage
On-line product demonstrations
Black Box offers on-line product demonstrations on our ServSwitch Wizard™ IP and our
ServSwitch Octet™ products. You or your clients can take advantage of this program.
(Teleconference support from a Black Box ServSwitch product engineer is recommended.)
Factory product configuration training
Black Box offers in-depth and hands-on product configuration training at its factory
headquarters. This service is available to you or your clients. The length of our hands-on
product training programs varies, depending on the product set.