Process & Approach
As the world’s largest provider of communications and infrastructure solutions,
Black Box Network Services has a proven approach to meeting your voice and data
Our start-to-finish solutions support all phases of your network lifecycle.
Black Box Network Services takes an objective approach when assessing your network
needs. We make sure we fully understand your business and technical requirements,
limitations, budget, and timing so that we can develop and propose a communications
or infrastructure solution that will help you achieve your goals using reliable
technologies that will function as designed.
Based on your approved plan and confirmed requirements, our certified resources
will design a solution that fits your needs. Because we are an independent provider—and
our portfolio includes solutions from 18
partners as well as our own line of Black Box® brand cables and products—our
technical teams can design a unique solution using the best technologies the industry
has to offer.
We know it’s imperative that the solutions we design not only meet your technical
and business requirements, but also integrate with your existing business processes
and any legacy systems you have.
As interoperability becomes critical, providers must have a solid understanding
and experience with a variety of technology options to ensure customers receive
a solution that will achieve their unique needs—and will be at a fair price.
Because of our extensive portfolio and solid partner relationships, Black Box Network
Services can deliver platforms and applications from a variety of sources—all
with your best interests in mind.
With voice services capabilities throughout North America and infrastructure resources
around the globe, our technical resources will fully implement and test your solution
to ensure it functions as it was designed. Our technical resources hold more than
2000 certifications, and they’re part of our commitment to deliver superior technical
support and service.
Once your solution is implemented, our support will continue. With
Guaranteed for Life structured systems and a full suite of
maintenance services plans, Black Box Network Services will work to
ensure that your communications infrastructure continues to meet your needs and
helps your business perform.
Network Operations Centers
throughout the United States and our 24/7/365 customer support helps to ensure that
we will be there when you need us.
We’re here for you.
To learn more about our process and approach or to speak with a Black Box representative,