Process & Approach
As the world’s largest provider of communications and infrastructure solutions, Black Box
Network Services has a proven approach to meeting your voice and data network needs.
Our start-to-finish solutions support all phases of your network lifecycle.
Black Box Network Services takes an objective approach when assessing your network needs.
We make sure we fully understand your business and technical requirements, limitations,
budget, and timing so that we can develop and propose a communications or infrastructure
solution that will help you achieve your goals using reliable technologies that will
function as designed.
Based on your approved plan and confirmed requirements, our certified resources will
design a solution that fits your needs. Because we are an independent provider—and
our portfolio includes solutions from 18 partners
as well as our own line of Black Box® brand cables and products—our technical teams can design a
unique solution using the best technologies the industry has to offer.
We know it’s imperative that the solutions we design not only meet your technical and
business requirements, but also integrate with your existing business processes and any
legacy systems you have.
As interoperability becomes critical, providers must have a solid understanding and
experience with a variety of technology options to ensure customers receive a solution
that will achieve their unique needs—and will be at a fair price. Because of our
extensive portfolio and solid partner relationships, Black Box Network Services can
deliver platforms and applications from a variety of sources—all with your best
interests in mind.
With voice services capabilities throughout North America and infrastructure resources
around the globe, our technical resources will fully implement and test your solution
to ensure it functions as it was designed. Our technical resources hold more than 2000
certifications, and they’re part of our commitment to deliver superior technical support
Once your solution is implemented, our support will continue. With
Guaranteed for Life structured systems
and a full suite of maintenance services plans,
Black Box Network Services will work to ensure that your communications infrastructure
continues to meet your needs and helps your business perform. Our six
Network Operations Centers
throughout the United States and our 24/7/365 customer support helps to ensure that we
will be there when you need us.
We’re here for you.
To learn more about our process and approach or to speak with a Black Box representative,