ShoreTel Solutions from Black Box Network Services


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Black Box Network Services

Learn more about ShoreTel products by visiting the ShoreTel Portal


Black Box Delivers ShoreTel Pure IP Solutions

ShoreTel provides brilliantly simple unified business communications solutions and is a consistent leader in customer satisfaction and lower total cost of ownership.

Black Box delivers comprehensive implementation,
service and support of ShoreTel Pure IP solutions.

ShoreTel partner

About ShoreTel

ShoreTel solutions enable companies of any size to seamlessly integrate voice, video, messaging, and data with their business processes. ShoreTel's award winning IP phone systems, unified communications and cloud-based hosted phone systems eliminate complexity and improve productivity. Recognized for its industry-leading customer experience and support, ShoreTel's innovative business phones, application integration, collaboration tools, mobility, and contact center applications enable users to communicate and collaborate no matter the time, place or device, with minimal demand on IT resources.

The Black Box Difference

  • • Expertise - Black Box is a Platinum Partner, ShoreTel's highest partner accreditation

  • • Footprint - We have the largest team of ShoreTel certified team members in the U.S.
      and Canada.

  • • Expertise - Black Box delivers ShoreTel solutions without using subcontractors for installation,
      support, or maintenance.

How We Help

Why Buy ShoreTel

Why Buy ShoreTel

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The ShoreTel Difference

  • • Scalability
    •   - Scales to 20,000 users on a single image using the same telephones, software and voice
    •   - Distributed intelligence at every site

  • • Reliability
    •   - True "five nines" (99.999% reliability) right out of the box
    •   - Highly reliable real-time operating system (VxWorks) vs. Windows

  • • Availability
    •   - Distributed intelligence at every site
    •   - N+1 redundancy

  • • Ease of Management
    •   - Single image across entire system
    •   - Centralized management of all sites, switches, phones and servers
    •   - Virtualization of Voice, SIP trunking, Collaboration, and Mobility on VMWare is available and
          can mix and match with ShoreTel hardware

  • • End-user Productivity and Mobility Tools
    •   - ShoreTel Mobility
    •   - ShoreTel Collaboration
    •   - ShoreTel Enterprise Contact Center
    •   - Office Anywhere

  • • Customer Satisfaction
    •   - ShoreTel has been named best overall vendor for eight years running in surveys conducted
           by Nemertes Research, an independent research firm.

Founded in 1996, ShoreTel has achieved broad industry recognition for this proven technology and continues to deliver the highest levels of customer satisfaction, ease of use, and manageability while driving down the overall total cost of ownership.


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Black Box 1-800-316-7107 Black Box Network Services