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Network Monitoring
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Black Box Network Services

Detect and resolve network issues before they become business problems with network performance monitoring. Black Box offers a full suite of monitoring capabilities with flexible purchasing options.

Capabilities include:

Data Network Monitoring provides real-time monitoring for data network devices (routers & switches) and includes:

  • Alarm detection for device or interface failures, high bandwidth utilization or error rates and high CPU utilization or low free RAM
  • Customizable standard reporting with automatic report delivery
  • Automated SLA compliance and escalation management

Cisco Unified Communications Monitoring delivers real-time monitoring of Cisco Unified Communications solutions. This real-time monitoring delivers:

  • Real time alarm event detection for application monitoring of Unified Communications Manager, Unity and Voice Gateways and server level monitoring for other UC servers
  • Tools for troubleshooting
  • Standard reporting through a customer web portal

Voice Quality Monitoring monitors voice quality across your network equipment and includes:

  • Alarm detection low MOS score, high jitter, high latency, and high packet loss
  • Tools for end-to-end call path analysis
  • Customizable standard reporting with automatic delivery
  • Schedulable VoIP call simulation to test network performance

Network Monitoring Overview

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