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Unified Communications

Solutions > Communications > Unified Communications

Unified Communications can bring significant value and efficiencies to your business and enable you to respond to customers quickly and effectively. It brings together many communications functions that your organization may already use and helps them work together to better serve your customers and your employees.

Black Box Network Services can help you understand both how a Unified Communications solution works and how your organization can benefit from one. We can help you develop a practical road map for migrating to and making the most of your Unified Communications solution.

Unifying your communications represents a whole new way of looking at your communications infrastructure. Unified Communications solutions are flexible and scalable, affect all areas of your network, and include the following features:

IP Telephony
Converge your voice and data traffic onto your IP network for improved efficiency, cost savings, and application enablement

Voice Mail and Unified Messaging
Enable your employees to stay connected and access all their messages through a single user interface that is easily accessible by various devices

Presence
View your team’s availability instantly—all from a single screen

Mobility
Keep your mobile workers reachable and able to respond to each other and your customers—anywhere, anytime

Collaboration
Enable information and file sharing to improve decision making and drive productivity

Conferencing
Bring decision makers together at the click of a mouse to keep your business moving

Improved User Interfaces
Integrate features into the desktop to improve productivity and help reduce training time and costs

Security
Protect your company assets and data as information is shared and accessed in real time

An effective Unified Communications solution from Black Box Network Services can impact your back office processes as information is delivered in real time and secured data is received by team members every time, everywhere.

With a robust portfolio of Unified Communications solutions and applications from today’s leading communications manufacturers—and more than 30 years of voice and data networking experience—Black Box Network Services can recommend, design, implement, and manage a solution that can bring the best of Unified Communications technologies to your organization.

Black Box Network Services can unify your communications
To learn more about our Unified Communications portfolio or to have a Black Box Team Member contact you about our solutions or services, contact us.

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Partners

The Black Box portfolio includes these leading partners

  • Avaya Authorized Distributor
  • Cisco
  • CommScope
  • NEC
  • ShoreTel
  • Unify

Support

Delivering superior technical support is our highest priority. Depending on the products or services we provide for you, please visit your appropriate support area.


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