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Traditional Telephony

Solutions > Communications > Unified Communications > Traditional Telephony

Delivering effective telephony solutions is the foundation of our communications business.

Telephony technologies are evolving rapidly, and Black Box Network Services offers the solutions to meet the changing needs of organizations of all sizes—from small and medium sized businesses to enterprise and global corporations.

With more than 30 years in the industry and certified Team Members throughout North America, Black Box Network Services can design, install, and maintain your voice network.

As a leader in voice networking solutions, Black Box Network Services has:

• Extensive relationships with most industry leading partners to deliver the most current communications solution to best fit your application
• The latest in IP telephony solutions designed for 1 to 10,000 users, including PBX, voice mail, and automated attendant functions
• A broad array of maintenance service plans to meet your needs
• Experience with a wide range of communications technologies, including legacy platforms
• Certified refurbished voice and data equipment available through www.BlackBoxResale.com

As a Black Box customer, you receive the most advanced communications solutions and world-class technical service and support.

• More than 4 million ports currently maintained
• Remote monitoring capabilities with 6 Network Operations Centers to identify and resolve issues
• Customer support centers handle 34,000+ calls per month
• Remote resolution over 70%
• More than 95% of trouble calls are resolved without manufacturer assistance


No matter what your voice communications needs are, or what size your organization is, Black Box Network Services can help. No other provider has the breadth of portfolio, footprint, experience, and expertise of Black Box Network Services. Become a Black Box voice customer and speak with the strongest voice.

For more information about our telephony solutions, contact us

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Partners

The Black Box portfolio includes these leading partners

  • Avaya Authorized Distributor
  • Cisco
  • CommScope
  • NEC
  • ShoreTel
  • Unify

Support

Delivering superior technical support is our highest priority. Depending on the products or services we provide for you, please visit your appropriate support area.


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