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Messaging

Keep your employees connected to each other and to customers with a messaging platform from Black Box Network Services.

Solid, scalable messaging technologies can help your team members be more efficient and productive. Black Box Network Services has the portfolio, experience, and expertise to design, install, and maintain an effective messaging solution that's right for your business. We provide the latest in messaging technologies from today’s leading manufacturers, all implemented and maintained with world-class Black Box service and support. Let Black Box deliver a messaging platform that’s right for you.

Our messaging solutions include:

Unified Messaging
• Delivers all messages—voice, fax, and e-mail—through a single user interface that is easily accessible by various devices
• Includes Find Me/Follow Me functionality
• Provides the latest in text-to-speech technology
• Incorporates speech-activated messaging technology
• Does not impact e-mail servers or create high volumes of LAN or WAN traffic
• Can reduce training costs through Telephone User Interface (TUI) emulation
• Offers advanced administration tools and security features

Voice Mail
• Feature-rich, scalable platforms to manage calls while in or away from the office
• Capability to route callers to self-service applications to drive efficiency
• Includes Interactive Voice Response (IVR) functionality
• Offers message notification
• Includes multilanguage support

Fax
• Manages inbound and outbound faxes
• Includes desktop faxing capabilities
• Integrates with Unified Messaging platform

Black Box Network Services has extensive experience implementing messaging solutions for organizations of every size and industry. To learn more about our full messaging portfolio and capabilities, contact us.

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Partners

The Black Box portfolio includes these leading partners

  • Avaya Authorized Distributor
  • Cisco
  • CommScope
  • NEC
  • ShoreTel
  • Unify

Support

Delivering superior technical support is our highest priority. Depending on the products or services we provide for you, please visit your appropriate support area.


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