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Maintenance

Maintenance Service Plans

Black Box Network Services offers a full range of service plans to help make sure your communications systems function at optimal performance. Through proper maintenance and remote monitoring, we can identify and resolve many issues before they become problems that affect your business.

You can count on us to add value to your operations. Let Black Box Network Services provide the technical support you need to help protect your communications investments.

We offer:

• Experience maintaining complex voice, data, and VoIP networks.

• A broad range of service plans to meet the needs of organizations of all sizes and industries.

• Seasoned technicians who hold more than 2,000 manufacturer certifications.

• Five Network Operations Centers throughout North America to identify and resolve problems.

• Customer Support Centers that resolve 70% of issues remotely to get your system up and running sooner.

• Web-enabled ticket creation and tracking available on certain plans.

A Black Box service plan places your communications system in the hands of experienced professionals so you can focus on running your business.

For more information, contact us.


Moves, Adds, and Changes

Moves, Adds, and Changes (MAC) can be a drain on your internal technical teams. Let Black Box Network Services take care of all your MAC needs. We offer the latest products, competitive pricing, and exceptional Black Box service.

From new phone sets to refurbished equipment, Black Box Network Services is your single-source provider for all your communications needs.

For more information, contact us.

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Partners

The Black Box portfolio includes these leading partners

  • Avaya Authorized Distributor
  • Cisco
  • CommScope
  • NEC
  • ShoreTel
  • Unify

Support

Delivering superior technical support is our highest priority. Depending on the products or services we provide for you, please visit your appropriate support area.


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