We maintain partnerships with leading carrier providers so you can have the services you need with the superior customer service and management you know from Black Box. Our personnel work as a team with carrier providers to report, escalate, manage, and resolve carrier requests.
With 25+ service providers in our portfolio, Black Box has the unique ability to take a consultative look at your needs and design and recommend an optimal solution for your performance and cost requirements. Whether you're a single-site business or a large enterprise, Black Box can help you implement and manage your telecommunications services.
Whether your business requires DSL, T-1, NX-T1, DS3, OCX, or fiber connectivity,
Black Box can assist in identifying and implementing the appropriate solution.
Wide Area Networks (WAN) connect geographically dispersed locations to enable
the passing of data and/or voice traffic. WAN technologies are available in
multiple transport methodologies such as Frame Relay, ATM, private lines, and MPLS.
From traditional voice services such as analog lines, digital T-1's, and ISDN
PRI to newer platforms such as VoIP and SIP, Black Box can provide multiple
options for voice communications.
Data center and co-location facilities offer controlled, secure environments
for mission-critical applications and equipment. Black Box is partners with
many providers with facilities in the United States and across the globe.
Telecommunications represents a major expense to businesses, and Black Box
can assist in controlling these costs through auditing, optimizing, and managing
your telecommunications services. Telecom life cycle management provides end users
with the ability to view inventories, procure new services, and create service
tickets for all telecommunications services.
When you order telecommunications services from Black Box, a project manager is
assigned to your account for the life of the service. This provides a single point
of contact to handle changes, service issues, and billing questions, freeing up
time for your staff to focus on business initiatives.
SIP is an open standard that enables Black Box customers to seamlessly connect existing customer premise equipment (CPE) with our carrier-class voice network.
We offer SIP plans for all business types and sizes, including options for small businesses that need cost savings and flexibility and larger enterprises looking for business continuity and unlimited calling.
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