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Resources

Resources

For years, Black Box's ServSwitch (KVM switch) line has made us the industry leader in server management. What's more, our KVM trays combine the functions of a keyboard, monitor, and mouse in one compact, low-profile unit. Plus we have the most comprehensive line of copper, fiber, and wireless KVM extenders!

Black Box has now combined its extensive range of server management solutions with the expertise of its Tech Support to create ServSwitch Central. As your dedicated resource for KVM switches and services, ServSwitch Central offers:

• FREE! 24/7/365 hotline Tech Support.
• Pre-sales qualification.
• Enterprise planning and design.
• Nationwide installation services.
• Post-installation maintenance programs.
• The most comprehensive line of KVM switches and extenders in the business, including KVM over IP solutions.

The experts at ServSwitch Central work with you from start to finish—and beyond!

• We plan, design, and install your enterprise. And we save you time, space, and money with KVM ServSwitch solutions!
• Our maintenance programs are tailored to your needs. From product replacement to MAC work, we maintain
your system!
• Black Box is the only data services company that is ISO 9001:2000 certified. You can be assured of the
highest quality installations.

The ServSwitch Central team will consult with you to solve your challenges. Count on our certified techs to:

• Review your network and workplace environment.FREE!
• Recommend the right mix of ServSwitch solutions.FREE!
• Provide configuration assistance.FREE!
• Demonstrate troubleshooting tips.FREE!

Black Box offers a FREE 24/7/365 Tech Support hotline— call 724-746-5500 anytime! We hand-pick our ServSwitch experts, so you're not talking to an outsourced “tech” overseas.
In addition, our Customer Service professionals provide pre-sales qualification. Dedicated account managers give you a quote, take your order, and provide tracking information.

Best of all, our certified Tech Support experts and Customer Service professionals answer your call in
30 seconds or less!

Black Box carries more than 118,000 products in its catalogs and at Black Box offers a FREE 24/7/365 Tech Support hotline— call 724-746-5500 anytime! We hand-pick our ServSwitch experts, so you're not talking to an outsourced “tech” overseas..

In addition to robust KVM switches and extenders, check out our other enterprise solutions for:
Infrastructure—The most extensive selection of wiring and components for copper and fiber optic structured cabling. Make sure your infrastructure is organized and running with cabinets, racks, testers, and power protection.
• Networking—One Source™ for wired and wireless Ethernet, voice over IP, power over Ethernet, and servers and other data storage solutions.
• Multimedia—Cutting-edge technologies for corporate and classroom presentations. Video components like converters, splitters, switches, extenders, and more!
• Data and voice services—For new installations, upgrades to your existing system, or maintenance, call Black Box for the best data and voice services. Our experience with wired, wireless, or hybrid data or voice networks is unrivaled.


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Delivering superior technical support is our highest priority. Depending on the products or services we provide for you, please visit your appropriate support area.



 
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