Articles

AlertWerks II’s Environmental Monitoring Saves Costs & Protects Your Investments

December, 2008

Whether you’re focused on equipment protection or power monitoring, environmental monitoring systems can be helpful tools. But differences in data center size, configuration, and complexity mean that managers don’t all want to monitor the same things. Some want to know every detail about everything, from humidity to temperature to video tracking of each door, while others only need to keep an eye on the temperature. The AlertWerks II system from Black Box Network Services is a series of monitors that data center managers can rely on whether they want to keep track of everything or just one thing.

» Read article published by Processor

Combined IP and TDM approach yields customer service and productivity improvements.

August, 2008

During peak call periods, the Jackson Energy Authority (JEA) taps its entire available staff to respond to customer inquiries. When JEA decided to construct a major new office location two years ago, it sought to extend its contact center so that staff at the new location could be tasked to answer customer calls when necessary.

» Read article published by Communications News

Black Box Network Services Chosen by Sacramento River Cats

June, 2008

Black Box Corporation, a company that designs, builds and maintains complicated data and voice infrastructure systems, has announced that its Black Box Network Services has been chosen by Sacramento River Cats, the Triple-A affiliate of the Oakland A’s, for deploying and maintaining a ShoreTel Pure IP Unified Communications solution for the front offices and Raley Field. Through this deployment, Black Box will provide IP Unified Communications to the 14,400 seat ballpark and supporting operations of Sacramento.

» Read article Published by TMCNet.com

Case Study: Reseller Helps City of Phoenix Deploy CallXpress to Support 14,000+ Users

May, 2008

The City of Phoenix, Arizona's capital, is the fifth largest city in the nation with more than 1.5 million residents. With more than 40 departments and functions throughout the city including the Police Department, City Hall, Phoenix Sky Harbor International Airport and the Parks and Recreation Department, the City of Phoenix has more than 14,000 employees who depend upon a reliable, easy-to-use voice mail system.

» Read article published by phone+

Black Box Network Services Receives Top Sales Award from Siemens

May, 2008

For the fourth year in a row, Black Box Corporation, a provider of communications and infrastructure solutions has received the Siemens Sales Pinnacle – Enterprise Market Award. The company has been successfully selling HiPath 4000 real-time IP communications servers to mid-sized and large enterprises for many years now. In 2007, Black Box achieved the highest total revenue of any partner as the company sold more HiPath 4000 units than any other Siemens enterprise partner.

» Read article published by TMCNet.com


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