Articles
AlertWerks II’s Environmental Monitoring Saves Costs & Protects Your Investments
December, 2008
Whether you’re focused on equipment protection or power monitoring, environmental
monitoring systems can be helpful tools. But differences in data center size,
configuration, and complexity mean that managers don’t all want to monitor the same
things. Some want to know every detail about everything, from humidity to temperature
to video tracking of each door, while others only need to keep an eye on the temperature.
The AlertWerks II system from Black Box Network Services is a series of monitors that data
center managers can rely on whether they want to keep track of everything or just one thing.
» Read article published by Processor
Combined IP and TDM approach yields customer service and productivity improvements.
August, 2008
During peak call periods, the Jackson Energy Authority (JEA) taps its entire available
staff to respond to customer inquiries. When JEA decided to construct a major new
office location two years ago, it sought to extend its contact center so that staff at
the new location could be tasked to answer customer calls when necessary.
» Read article published by Communications News
Black Box Network Services Chosen by Sacramento River Cats
June, 2008
Black Box Corporation, a company that designs, builds and maintains complicated data
and voice infrastructure systems, has announced that its Black Box Network Services has
been chosen by Sacramento River Cats, the Triple-A affiliate of the Oakland A’s, for
deploying and maintaining a ShoreTel Pure IP Unified Communications solution for the
front offices and Raley Field. Through this deployment, Black Box will provide IP
Unified Communications to the 14,400 seat ballpark and supporting operations of
Sacramento.
» Read article Published by TMCNet.com
Case Study: Reseller Helps City of Phoenix Deploy CallXpress to Support 14,000+ Users
May, 2008
The City of Phoenix, Arizona's capital, is the fifth largest city in the nation with
more than 1.5 million residents. With more than 40 departments and functions
throughout the city including the Police Department, City Hall, Phoenix Sky Harbor
International Airport and the Parks and Recreation Department, the City of Phoenix
has more than 14,000 employees who depend upon a reliable, easy-to-use voice mail
system.
» Read article published by phone+
Black Box Network Services Receives Top Sales Award from Siemens
May, 2008
For the fourth year in a row, Black Box Corporation, a provider of communications and
infrastructure solutions has received the Siemens Sales Pinnacle – Enterprise Market
Award. The company has been successfully selling HiPath 4000 real-time IP
communications servers to mid-sized and large enterprises for many years now.
In 2007, Black Box achieved the highest total revenue of any partner as the company
sold more HiPath 4000 units than any other Siemens enterprise partner.
» Read article published by TMCNet.com