Awards and Accolades
Since 1976, Black Box Network Services has been dedicated to delivering
high-quality, trusted communications, infrastructure, and product solutions backed by
outstanding technical support and service. In acknowledgement of that commitment, Black Box
has been recognized with the following awards:
Black Box Wins Stevie® Awards for Customer Service
Black Box was voted the favorite customer service provider in the Computer Hardware category in
the 2013 People’s Choice Stevie® Awards. Black Box
also won a Bronze award in the Customer Service Department of the Year, Computer Hardware category.
EncrypTight Named a Silver Award Winner in 2013 Global Excellence Awards
Info Security Products Guide, the industry’s leading information security research and advisory
guide, has named the Black Box EncrypTight appliance a silver award winner in its
2013 Global Excellence Awards in the Encryption/Smart Cards category. These prestigious global awards recognize
security and IT vendors with advanced, groundbreaking products and solutions that are helping set the bar higher for
others in all areas of security and technologies.
Black Box Receives 5-Star Rating from CRN
Black Box was recognized by CRN’s 5-Star Partner Program Guide as an elite Partner Program Guide
Vendor, offering solution providers the best resources and elements through their partner channel program.
ShoreTel Honors Black Box for Outstanding Achievement in Customer Satisfaction
Only the top 10 percent of ShoreTel resellers receive this recognition. ShoreTel uses Net Promoter Score,
which is a stringent measure of satisfaction, as a way to measure customer satisfaction.
Black Box Wins Multichannel Merchant Gold Award
Multichannel Merchant honored Black Box for excellence in cross-channel marketing in the business-to-business, large company category.
Black Box won for its 2012 AV, Multimedia, and Digital Signage campaign, which consisted of a print catalog, an e-catalog, end user
and reseller e-mails, videos, case studies, trade shows, social media, print ads, articles, and more. Criteria included creativity,
marketing strategy, return on investment, sales performance, and customer service.
Black Box Recognized by Cisco for Excellence in Customer Satisfaction
Black Box received a Customer Satisfaction Excellence Gold Star from Cisco for delivering outstanding customer service to customers
in the U.S.
Black Box’s iCOMPEL WDS Receives 2011 TMC Communications Solutions Product of the Year Award
This award from TMC recognized the most innovative products and services brought to market from March 2011–March 2012. Black Box’s
iCOMPEL WDS wearable digital signage system consists of a player no bigger than a nametag that shows full-motion, customized video loops,
and it supports global content uploads and updates when used with the Black Box iCOMPEL EDS.
Black Box Named to InformationWeek 500 List of Top Technology Innovators
Black Box was recognized for innovative technology for the consolidation and relocation of the company’s data center through virtualization
and centralization. The InformationWeek 500 rankings are unique because they emphasize innovation in IT rather than simply identifying the
biggest IT spenders.
GCN Named Black Box® ServSwitch Secure the Product of the Month in August
Government Contracting News (GCN) recognized the ServSwitch Secure KVM Switch for going far beyond the required levels to keep government
Black Box Secures 31st Spot in Prestigious CRN Solution Provider 500 List
The annual list, previously called the VAR 500, includes the largest integrators, service providers, and IT consultants in North America.
Black Box has been recognized by CRN for the 11th year in a row.
Digital Signage Association Industrial Excellence Awards Honor Black Box’s iCOMPEL Deployment
The iCOMPEL digital signage installation for Joy Mining Company was named Best Corporate Digital Signage Deployment.
Black Box Wins Two Top Awards from AVST
Black Box was recognized in 2011 for Highest Overall Sales and Highest Individual Sale. The award for the largest U.S. sale was
for a Black Box AVST deployment at NorthShore University HealthSystem.
SC Magazine Gave the Veri-NAC a Five-Star Rating
Veri-NAC earned five stars indicating Outstanding in all respectsan A’ on the product’s report card,
based on a review in six categories: features, ease of use, performance, documentation, support, and value for money, as well as an
overall rating. Five stars is the highest rating a product can receive. The review staff was particularly impressed with the Veri-NAC
product price point and its ease of use. The magazine’s reviews are highly regarded in the security industry because they are
so rigorous and involve two sets of tests.
EncrypTight and ServSwitch Secure Are Finalists in Network Products Guide 2011 Awards
The EncrypTight WAN encryption device and the ServSwitch Secure KVM switch were named finalists in the 2011 Product Innovations
portion of the Network Products Guide Best Products and Services awards.
iCOMPEL Finalist in AV Technology Magazine 2011 End-User Awards
The iCOMPEL digital signage platform was honored in the Best User-Friendly Digital Signage category. Entrants were judged on ease
of use, reliability, overall network impact (if applicable), and ROI.
TMC Communications Names the iCOMPEL As One of Its Products of the Year
This is the third straight year that Black Box has received the award for iCOMPEL, a comprehensive line of browser-based,
networked appliances and players for delivering dynamic content to digital signage in small to medium businesses and organizations.
Network Products Guide Honors Three Black Box White Papers as Best White Papers
During its 2011 Hot Companies and Best Products Awards, Network Products Guide, recognized the following Black Box white papers:
A Beginner’s Guide to Cybercrime, CAT 6a F/UTP vs. UTP: What You Need to Know, and The Basics of NACNetwork Access Control.
InformationWeekAgain Names Black Box One of the 500 Most Innovative Users of Business Technology
The annual list, in its 23rd year, highlights IT innovation by identifying and recognizing business technology teams that have made
a notable difference in how their companies do business.
Black Box Recognized by Cisco for Excellence in Customer Satisfaction in the U.S.
Black Box has received a Customer Satisfaction Excellence Gold Star from Cisco for delivering outstanding customer service in the U.S.
Additionally, Black Box is a Cisco Gold Certified partner.
VirtuaCore Receives 2011 R&D 100 Award
R&D Magazine recognized the VirtuaCore desktop virtualization computer sharing system as a top technology product. The awards have
long been a benchmark of excellence for industry sectors as diverse as telecommunications, high-energy physics, software, manufacturing,
ShoreTel Gives Black Box the Circle of Excellence Award
The Circle of Excellence Award, the highest honor ShoreTel bestows on a partner, recognizes achievements in sales and customer
Black Box Again Named to CRN Magazine’s Everything Channel VAR500 List
CRN Magazine’s VAR500 list ranks the top technology integrators in North America. It’s the who’s who of the
solution provider community. In this 17th annual ranking, Black Box placed 27th, up from 69th last year. This marks Black Box’s highest
VAR500 ranking to date.
Black Box® Catalog Wins Multichannel Merchant Award for 16th Consecutive Year
The 712-page 2010 catalog, known as The Big Book, won a Silver Award in the Computer and High-Tech Equipment category.
The annual Multichannel Merchant awards are hosted by Multichannel Merchant magazine and honor print and Web merchandising.
Info Security Products Guide Names Veri-NAC and Intelli-Pass 2011 Global Excellence Award Winners
Info Security Products Guide, the industry’s leading information security research and advisory guide, named Black Box’s
Veri-NAC network access control a winner in the Data Leakage-Protection/Extrusion Prevention category. It also named Black Box’s
Intelli-Pass biometric access control a winner in the Intrusion Detection/Prevention category.
Black Box Honored by the Pittsburgh Chapter of the American Marketing Association (AMA)
The AMA named Black Box the Marketer of the Year in the Technology category at its 2010 awards.
Black Box Veri-NAC Deployment Honored by Info Security Products Guide
Black Box’s network access control solution was cited for its deployment at Lane County Head Start.
Veri-NAC helped the Head Start program’s IT department find problems instantly and keep unauthorized
users off its network.
Intelli-Pass Recognized by Security Products
The Intelli-Pass biometric access control solution received the magazine’s 2010 Reader’s Choice Award.
Everything Channel Named Black Box a CRN Tech Innovator for Its iCOMPEL Channel Solution
The award, which went to the Black Box iCOMPEL in the LCD Signage category, honors innovative new solutions to
bridge the widest gaps between current problems and solutions facing channel executives today.
Black Box Honored As 2010 Top Partner by AVST
The Top Partner award is based on U.S. sales, and is comprised of sales numbers from all of 2009 and the first six months of 2010.
AVST touted Black Box’s ability to match the solution to the client’s needs and Black Box’s high level of service.
Black Box Cited As One of InformationWeek’s 500 Most Innovative Users of Business Technology
The annual list recognizes business technology teams that have found innovative ways to drive revenue, increase collaboration,
and sharpen use of analytics in their organizations.
Black Box® iCOMPEL Receives TMC Solutions Product of the Year Award
For the second year in a row, Technology Marketing Corporation (TMC) named the iCOMPEL digital signage appliance its Communications
Solution Product of the Year. TMC picks award recipients that have brought the most innovative products and services to the
market, and cited iCOMPEL as an outstanding contribution to the communications industry for its simplicity,
flexibility, and advanced capabilities.
Black Box Recognized by ShoreTel for Outstanding Customer Satisfaction
ShoreTel cited Black Box’s world-class professionalism and customer care in network assessment, system design, project
management, end-user training, and post-sale follow-up. As a partner of ShoreTel, Black Box helps customers navigate voice
over IP (VoIP) options, including LAN, WAN, call center, voice and data application integration, technology deployment, and training
Premier Healthcare Honors iCOMPEL as an Innovator
At its 2010 awards, Premier cited Black Box’s iCOMPEL digital signage system as a top healthcare product innovation in the IT
The American Business Awards Names iCOMPEL a Stevie® Award Finalist
Black Box’s iCOMPEL digital signage system was recognized in the New Product or Service of the Year–Media and Entertainment
Black Box® Catalog wins Multichannel Merchant Award
The 2009 Black Box Catalog won a Silver award at the 27th annual Multichannel Merchant Awards. This marks the 15th consecutive
year that Black Box has received honors from Multichannel Merchant magazine (formerly Catalog Age). The 620-page catalog,
nicknamed the Big Book, showcases the company’s extensive range of communications, networking, and infrastructure products.
The award is based on a points system for creative, merchandising, copy, customer service/navigation, and marketing execution.
SpaceGAIN Cables and Patch Panels from Black Box win Reader Trust Award from Network Products Guide
Network Products Guide, the industry’s leading information technology research and advisory guide, has named SpaceGAIN space-saving
cables and patch panels a winner of the 2010 Best Products and Services Award. This respected annual award honors products and
services that represent the rapidly changing needs and interests of technology end users worldwide.
Black Box Recognized in the Gartner Magic Quadrant for Communications Outsourcing and Professional Services North America
Gartner, Inc. placed Black Box in its Challengers quadrant for Communications Outsourcing and Professional Services (COPS). The evaluation
criteria used for the COPS Magic Quadrant considered IT vendors’ ability to execute. Gartner examines the processes, methods, and
procedures that enable providers to deliver these services as well as the completeness of vision surrounding market direction, innovation,
customer needs, and competitive forces.
Black Box Receives Honda’s 2010 Supplier of the Year Award
Black Box has served Honda for more than five years, and this year it received the company’s 2010 Supplier of the Year Award.
The honor was awarded to suppliers in 12 unique categories and recognized safety, quality, cost, development, and management for
Honda’s Maintenance, Repair and Operational (MRO) business areas. Black Box received the award for Information SystemsManaged
Services, which encompasses the management of servers, related hardware, and various software and mobile devices. Black Box supports
Honda’s NEC and Cisco voice infrastructure as well as the integration of Cisco voice into Honda’s data infrastructure.
Black Box Named a Top 100 IT Integrator in the VAR500
CRN Magazine recognized Black Box Corporation as one of North America’s top technology integrators. This marks the
ninth year in a row that Black Box is named a top 100 IT solution provider in the prestigious VAR500. The VAR500 lists the leading
technology integrators with headquarters in North America based on worldwide gross revenue and earnings from professional and managed IT
services. Black Box climbed to number 69, up from number 88 last year, with $1 billion in revenue.
Optinet Named a 2010 Product Innovation by Network Products Guide
Optinet was named a 2010 Product Innovation in the Internet Filtering category by Network Products Guide. The technology
research and advisory guide noted what makes Black Box’s Optinet innovative is that it’s a deep-packet, inline device
that sits directly behind the firewall, which provides unparalleled visibility into network traffic.
Network Products Guide Names Veri-NAC a 2010 Product Innovation
Network Products Guide, the industry’s leading technology research and advisory guide, named the Veri-NAC network
access control device a 2010 Product Innovation in the Network Access Control category. Unlike most NAC solutions on the market,
the Black Box Veri-NAC provides maximum security in a simple, agentless design that’s also very affordable and doesn’t
require network upgrades or extensive training.
Award of Excellence Given for SpaceGAIN from Cabling Business Magazine
Cabling Business Magazine gave Black Box’s new SpaceGAIN CAT5e and CAT6 45-Degree Angled-Port Patch Panels its Award
of Excellence for January. The magazine cited the 45-degree angled design of the connectors as a unique and cost-effective solution
because it makes patching easier, eliminates horizontal cable management, and saves space.
Intelli-Pass Awarded Five Stars by SC Magazine
SC Magazine, a top magazine for IT security professionals, awarded Black Box’s biometric access control five stars in each one
of its ratings categories. It honored the Intelli-Pass for its split-architecture design, which provides solid security.
Black Box Honored with Customer Service Satisfaction Excellence Gold Star from Cisco
This designation recognizes Black Box for delivering outstanding customer service to customers in the United States. Additionally,
Black Box maintains a Gold-level partnership with Cisco, the highest Cisco partner designation available.
Black Box Receives Aspect Service Excellence Award for the Third Consecutive Year
For the third year in a row, Black Box Network Services has been honored by Aspect for exceptional service performance.
Black Box received the highest satisfaction ratings of any Aspect North American partner for resolving customer issues.
Additionally, the award recognized Black Box for the quantity and quality of technical resources it devoted to Aspect unified
communications applications for contact center and services offerings
SC Magazine declares Veri-NAC one of the 20 most influential security products of the last two decades.
SC Magazine—the number one magazine for IT security professionals—has
named Veri-NAC™ one of the 20 most influential security products of the last
two decades. SC Magazine says, “This is a product that solves a very important
problem—network access management—in an inexpensive and simple manner.”
Veri-NAC Awarded Five Stars by SC Magazine
SC Magazine cited the Black Box Veri-NAC™ for its “solid
suite of hardcore NAC products with a clear focus on keeping unauthorized
systems and users off the network.” The industry-leading magazine gave the
network access control solution five stars in all categories.
ShoreTel Circle of Excellence Award
Black Box Network Services was recognized as a Circle of Excellence winner
and awarded first place in its category by ShoreTel, provider of IP phone
systems with Unified Communications (UC). The award is based on world-class
customer satisfaction and strong revenue achievement, and is the highest
partner award given by ShoreTel.
Polycom Voice Communications Reseller of the Year Award
Polycom recognized Black Box as the top Polycom U.S. Reseller Channel
Partner in Voice Communications for 2008. These annual awards are based on
outstanding sales performance and excellence in meeting customer solution,
service, and support needs. Black Box was one of only 19 award recipients
in four categories: Voice Communications Resellers, Visual Communications
Resellers, Regional Resellers, and Marketing.
iCOMPEL receives TMC Solutions Product of the Year Award
Technology Marketing Corporation (TMC) named the Black Box® iCOMPEL™
digital signage appliance its 2008 Communications Solution Product of the Year.
TMC picks award recipients that have brought “the most innovative products and
services to market,” and cited iCOMPEL as an “outstanding” contribution to the
communications industry for its simplicity, flexibility, and advanced
Black Box Catalog wins Multichannel Merchant Gold Award
This marks the 14th consecutive year that the company has won top honors in
the Computer and High-Tech Equipment category. The 620-page catalog, nicknamed
the Big Book, showcases the company’s vast line of 118,000+ communications,
networking, and infrastructure products. The Gold award, conferred as a
“tribute to excellence,” is based on a points system given by a panel of
experts through a series of three judging sessions. Evaluations are based on
creative, merchandising, copy, customer service/navigation, and marketing
Named to the 2009 VAR 500 by CRN magazine
Black Box Network Services was named to the VAR 500, which is the definitive
list of the largest IT solution providers, system integrators, IT consultants,
and services companies with headquarters in North America. Black Box came in
at number 88 with more than $1 billion in revenue for FY 2008. For the eighth
year in a row, Black Box was a Top 100 IT solution provider.
2008 Boeing Performance Excellence Award
Black Box was recognized as a supplier who has achieved superior performance
in the areas of quality, delivery, and business management.
Siemens Enterprise Communications 2007/2008 Partner of the Year Award
In addition to being honored as Siemens Enterprise Communications 2007/2008
Partner of the Year, Black Box Network Services has been named the 2008 winner
of the Siemens “Go For It!” incentive program in North America. “Go For It!”
is a global program that rewards top growth partners. Black Box has also won
the Siemens Sales Pinnacle–Enterprise Market Award.
Aspect Service Excellence Award for the Second Year in a Row
Black Box Network Services received the award by once again earning the
highest satisfaction ratings of any Aspect North American Partner for
resolving customer issues. The award also encompasses the quantity and
quality of technical resources Black Box has devoted to Aspect products
Named One of Information Week's Most Innovative Users of Business Technology
Black Box Network Services has been named one of InformationWeek’s 500 most innovative users of
business technology. The annual list, in its 20th year, tracks the business and
technology best practices of the nation’s most innovative companies by analyzing
their IT budgets, technology deployment, strategies, and staffing.
Siemens Sales Pinnacle – Enterprise Market Award
This marks the fourth consecutive year that Black Box Network Services has won this award for
outstanding sales of the HiPath 4000®. In 2007, Black Box sold more HiPath units than any
other Siemens enterprise partner and achieved the highest revenue of any partner.
Aspect Service Excellence Award
Awarded for the quantity and quality of technical resources Black Box Network Services has dedicated to the
Aspect Software solutions and for having the highest partner response rate in North America
for customer resolutions.
2008 Business-to-Business (B-to-B) Multichannel Merchant of the Year Award
This top honor for multichannel marketers recognizes superior cross-channel marketing of a
print catalog and Web site, and the synergy between the two.
2008 Multichannel Merchant Print Channel Gold Award
Awarded by Multichannel Merchant, the gold award marks the thirteenth year in a row that
one of our catalogs has been recognized as best in the Computer and High Tech Equipment category.
2008 Multichannel Merchant Web Channel Silver Award
Multichannel Merchant awarded Black Box Network Services a silver award in the Computer and High Tech Equipment
category for its Web site.
Bill Boardley Named Insight’s Partner Representative of the Year
Bill Boardley, a Technical Account Manager with Black Box Network Services Products division,
was named Insight’s Partner Representative of the Year for the second consecutive year. This
is the first time a representative has won the award two years in a row.
Pittsburgh Business Times’ Manufacturer of the Year Finalist
The award recognizes the “leadership, innovation, entrepreneurship, and global vision” of
select companies in the 10-county Pittsburgh region. Nominees are judged, in part, on how
their products or services are superior to those of their competitors, their plans for
long-term growth, and their plans for growing a qualified workforce.
Community Choice Award for KVM ServSwitch
The Black Box Network Services ServSwitch line of KVM over IP switches won top honors from
Windows IT Pro. The awards include 12 highly competitive product categories.
Named Multichannel Merchant Print Channel Catalog of the Year
The Catalog of the Year award marks the third time in four years that Black Box Network
Services has earned the highest honor in the Print Channel, an unprecedented accomplishment.
The catalog also won best in the Computer and High Tech Equipment category for the twelfth
year in a row.
Siemens Sales Pinnacle – Enterprise Market Award
Black Box Network Services has won this award for outstanding sales of the HiPath 4000®
for the third year in a row.
Nortel Innovation Award
Received by the Communications Canadian team.