Our History

The Present

What started as a technology products catalog company has grown to a $1 billion communications systems integrator and technology provider. This growth enables us to offer you an unrivaled solutions portfolio and international footprint, all built on the foundation of our business-trusted technical advice and support.

Black Box Network Services is a leading communications system integrator and technology provider dedicated to designing, sourcing, implementing, and maintaining today’s complete communications solutions.

Black Box today:
• 175,000 clients.
• Approximately 200 offices serving approximately 150 countries.
• More than 4000 Team Members worldwide
• 4M ports maintained

The Future

As an independent solutions provider, Black Box Network Services will continue to examine each new technology objectively and will seek out the best products and solutions to add to our extensive portfolio.

We are committed to uncovering new products and solutions that can help you solve your communications and infrastructure challenges, and we'll remain at the forefront of innovation through our long-standing relationships with technology manufacturers.

The Past

Black Box Achieves Cisco Master Managed Services Certification and Advanced Data Center Architecture Specialization. The company was named 2012 Supplier of the Year by Day & Zimmermann. The company board of directors appoints Michael McAndrew President and CEO, succeeding R. Terry Blakemore who on March 31, 2013. Black Box launches and deploys InnerWirelessHD3-WLAN™. Black Box won a People’s Coice Stevie® Award for Customer Service and a Bronze award in the Customer Service Department of the Year category. Black Box was recognized by CRN’s 5-Star Partner Program Guide as an elite Partner Program Guide Vendor.

Black Box acquires InnerWireless, Inc. and expands its services to include in-building DAS. Black Box is awarded the contract for the Korea Yongsan Relocation Plan to modernize communications and technologies for the U.S. Army. Black Box earns a spot on the Information Week 500 list of top technology innovators; is recognized by Cisco for excellence in customer satisfaction in the United States; is recognized by ShoreTel for Outstanding Achievement in Customer Satisfaction; and secures the 31st spot in the prestigious CRN Solution Provider 500 list.

Black Box acquires PS Technologies, LLC. Black Box is named to Everything Channel’s VAR500 list; receives the Circle of Excellence award from ShoreTel®; and is named one of Information Week’s 500 Most Innovative Users of Business Technology. Black Box’s iCOMPEL™ WDS receives the 2011 TMC Communications Solutions Product of the Year award. Black Box is selected as a Prime Contractor on the government CONNECTIONS II contract. The Black Box® Catalog wins the Multichannel Merchant silver award.

Black Box acquires Logos Communications Systems, Inc. Black Box and Genesis Networks Enterprises, LLC create a joint venture. Black Box receives Honda’s Supplier of the Year award and the Service Excellence Award from Aspect. Black Box is also named a top partner by AVST, and is upgraded to a platinum-certified Avaya® channel partner. Black Box wins the Multichannel Merchant award in the Computer and High-Tech equipment category and publishes the 35th Anniversary Black Box® Catalog.

Black Box acquires Scottel Voice & Data, Inc.; Quanta Systems, LLC; and CBS Technologies Corp.

Black Box acquires AT&T’s Southeast Region NEC CPE Base; UCI Communications, LLC;
and Mutual Telecom Services Inc.

A new 24/7/365 Technical Support Call Center opens in Murfreesboro, TN. Black Box wins “Catalog of the Year” at the Multichannel Merchant awards for an unprecedented third time in four years. Black Box exceeds the $1 billion revenue mark. Black Box acquires ADS Telecom, Inc.; B&C Telephone, Inc.

Black Box acquires the USA Commercial and Government, and Canadian Operations of NextiraOne, LLC, as well as Nu-Vision Technologies, LLC and Nortech Telecommunications Inc.

Black Box wins “Catalog of the Year” at the Multichannel Merchant awards for the second consecutive year. The product mix grows, and the company now offers more than 118,000 products in its catalogs and on-line. Black Box acquires Norstan, Inc.; Converged Solutions Group, LLC; and Communication is World Interactive Networking, Inc.

Black Box wins “Catalog of the Year” at the Multichannel Merchant awards.

The number of Team Members hits 3000.

BusinessWeek recognizes Black Box as one of the “Best 100 Small Companies.”

The BLACK BOX® Catalog grows to 1488 pages.

On-site capabilities expand to include telephony services.

Black Box begins offering on-site data/infrastructure services in the United Kingdom. On-site services then quickly expand throughout Europe and the Pacific Rim. Black Box is named one of the “200 Best Small Companies in America” by Forbes. A new state-of-the-art distribution center opens at the Company’s headquarters in Lawrence, PA.

Black Box offers its first on-site data/infrastructure services in the Pittsburgh, PA area. Later that year, Black Box expands its on-site offerings to Florida.

Black Box goes on-line and within the first two weeks, visitors from 36 companies visit the site.

Black Box goes public.

The Black Box Store offers more than 118,000 products to maintain your infrastructure, including cables, cabinets, racks, digital signage, KVM, networking, multimedia and more—all backed with the industry’s best warranties and fast, free, live Tech Support on-line or by phone, 24/7.

In recognition of continued outstanding export trade, Black Box earns the U.S. President’s “E Star Award.”

The company changes its name to Black Box. In recognition of outstanding export trade, Black Box earns the U.S. President’s “E Award.”

Product requests come in from around the world, and the company establishes the first of many international partnerships in Canada.

The first BLACK BOX® Catalog rolls off the presses. It has six pages, contains nine products, and generates $170,000 in sales.

Expandor, Inc. opens for business, selling connectivity devices, the “little black boxes” that clients need to connect their primary data communications products.



Delivering superior technical support is our highest priority. Depending on the products or services we provide for you, please visit your appropriate support area.

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Black Box 1-800-316-7107 Black Box Network Services