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Black Box training programs are customized to fit the needs of each Integrator.
Recommended training modules include:
Working Seamlessly With Black Box
This simple one-hour training course is a great orientation to partnership with
Black Box. It includes:
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Introduction to Your Integrator Support Team
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Black Box
Catalogs
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Leveraging Black Box On-Line
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Working with Customer Service
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Overview of Tech Support Services
Using Black Box On-Line Configurators
This course helps your presales engineering team use the following Black Box
on-line configuration tools to help sell more custom products.
Black Box Product Sales Training
Black Box offers a modular approach to understanding and selling specialized
Black Box products. These one- to two-hour courses are conveniently offered in
your office on the following products:
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KVM ServSwitchT Products
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Racks & Cabinets
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Structured Cabling
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Media Converters
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Wireless Products
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Multimedia Products
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Storage Servers
On-Line Product Demonstrations
Black Box offers on-line product demonstrations on our ServSwitch
WizardT IP and our ServSwitch OctetT products. Product demonstrations can be
conducted on-line by you or your clients. (Teleconference support
from a Black Box ServSwitch product engineer is recommended.)
Factory Product Configuration Training
Black Box offers in-depth and hands-on product configuration training
at its factory headquarters. This service is available to you or your clients.
The length of our hands-on product training programs varies, depending on the
product set.
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