Voice Communications > Headsets

Many headset ear capsules fit awkwardly in the ear and make telephone professionals uncomfortable. If you wear a headset all day, that can really affect productivity. When choosing a headset, make sure the ear capsule has a hinge on it. This design enables you to adjust the headset for all-day comfort and better productivity.

A quick disconnect enables you to disconnect your headset without disconnecting your call or taking off your headset. This option is expecially convenient when you need to leave your desk and keep your caller on the line. When you return to your desk, all you need to do is reconnect the plug and you’re talking again. The quick disconnect works well for call centers and busy offices where files aren’t at your desk or when you need to speak to a supervisor.

If you use low-power radio communications to wirelessly link phones, computers, and other network devices over short distances, it’s likely those devices use Bluetooth® technology.

Bluetooth, named for a Danish king who ruled more than 1000 years ago, is a technology that primarily supports simple wireless networking of personal devices and peripherals like wireless headsets, mobile phones, and PDAs. Bluetooth devices generally communicate at speeds less than 1 Mbps and are divided into three power classes.

Class I Bluetooth devices are considered long-range units. They have a range of up to 100 meters (328 ft.) and a maximum power output of 20 dBm.

Class II Bluetooth devices have a standard range of up to 10 meters (32.8 ft.) and a maximum power output of 4 dBm.

Class III Bluetooth devices are definitely built for short-range communication, with a range of up to 10 centimeters (3.9 in.) and a maximum power output of 0 dBm.

Bluetooth networks feature a dynamic topology called a piconet or PAN. These networks contain a minimum of two to a maximum of eight Bluetooth peer devices that use protocols that are part of Bluetooth standard. The current Bluetooth standard is version 2.0, and it’s actually the specification’s third version, following its 1.1 and 1.2 incarnations.

Although the Bluetooth standard uses the same 2.4-GHz range as 802.11b and 802.11g, it’s much slower than Wi-Fi, more limited in range, and supports fewer devices.

1. Choose the Black Box headset that’s best for your needs.
Pro-Fit Office Headset
For sheer comfort, try the Pro-Fit Office Headset (HS200A). Its lightweight speaker practically floats on your ear.

You can wear the Pro-Fit Office Headset three ways: with a secure headband, with a flexible earhook that easily adjusts to the shape of your ear, or with an ear loop. The flexible boom is fully adjustable.

Flexible-Boom Call Center Headset II
The Flexible-Boom Call Center Headset (HS113A) provides an all-day fit. Its headphones feature ball-joint speakers that adjust automatically to the curve of your head. A noise-canceling microphone eliminates most background noise, so the person you’re talking to can hear you clearly. The microphone also features a flexible, swing-away design.

Genie Headsets
These lightweight, durable headsets have soft ear cushions and a click-stop headband for comfort. The noise-canceling microphone reduces background noise and the cable and boom feature superior RF suppression and shielding.
HS114A: Monaural model
HS115A: Binaural model

Elite Headsets
For the ultimate in comfort, sound quality, and durability, choose an Elite Headset. These sturdy, reliable headsets are perfect for daily use in noisy, telephone-intensive environments such as call centers.

BroadBass™ speakers deliver a clear, natural sound. And the flexible microphone boom will withstand more than 6000 bends without breaking.
HS110A: Monaural model
HS111A: Binaural model

2-in-1 Office Headsets
Sometimes you like a headset that tucks neatly behind your ear. Sometimes you prefer the security of a headband. Get both styles in these headsets! Choose from a selection of four colors: blueberry, strawberry, grape, or lime (HS202A–HS205A).

Combo Headset with Amplifier and Switch
This monaural unit is your ticket to savings—the amplifier and switch are already built into the headset!

2. Choose the amplifier that matches your telephone and the way you work.
The Multi-Purpose Amplifier (HS100A) works with most phones that have a modular handset connector. It features a sliding volume control, a headset/handset switch, a mute switch, and a built-in headset stand.

The Two-Prong Carbon Amplifier (HS101A) is designed for phones that have a two-prong headset port. It has a three-position volume control that locks your volume preference in place.

The 2.4-GHz Wireless Remote Unit with Hookset (HS300A) includes a base unit, a remote unit, and a hookswitch. Choose any headset style to go with it. Spread-Sprectrum technology means no interference. Plus you can roam up to 200 feet from the base station.

3. Choose the accessories you’ll need to complete your system.
You may also need to order some accessories with your headset.

We have cords, plugs, and adapters that enable extra mobility during calls. In addition, we also carry extra parts such as earhooks, ear pads, headbands, and microphone covers. You can find most of these accessories listed below each headset.