The OneTouch™ AT Network Assistant is an all-in-one Gigabit Ethernet troubleshooter for copper, fiber
optic and Wi-Fi networks. It provides a client view of network performance so you can resolve problems fast and complete deployment projects on time.
The OneTouch AT incorporates two 10-/100-/1000-Mbps RJ-45 Ethernet test ports, two 100-/1000-Mbps SFP fiber optic transceiver ports, and an internal 802.11 a/b/g/n dual band radio.
Simultaneously test your wired Ethernet and wireless Wi-Fi networks and easily compare
performance with side-by-side test results.
Understand performance from the client connection.
Most network trouble tickets start where the client device is connected to the network—where the
device could be a PC, an IP phone, a printer, a POS terminal, an industrial equipment controller, or a
medical imager. Common issues include "doesn't work," "can't connect," "files unreachable,"
"application unresponsive," and "the network is slow." The OneTouch assists you in
troubleshooting these issues—or proving that the network is not the cause—by emulating the
client device and assessing network performance.
Performance measurement from the cable to the cloud
The cause of a network problem can be elusive. The OneTouch AT identifies problem root cause
by measuring and analyzing the performance of the critical network components: the network
cabling, the delivery of Power over Ethernet (PoE), the connection to the nearest switch, the
connection to the nearest access point, and the performance of key network services and server-based applications.
Copper and fiber optic cable testing
Understand cable performance by measuring twisted-pair cable wiremap and length. Use cable
identifiers and IntelliTone™ toning to locate and identify cables. Measure the optical power received through fiber optic cables. Verify the cleanliness of fiber optic connections by viewing connector end faces with the FiberInspector™ USB video probe.
Verify the successful delivery of PoE with the TruePower™ load test. Measure PoE unloaded and under load. Emulate a 802.3at (PoE+) Class 1 - 4 powered device and measure power up to 25.5 watts.
Wired and Wi-Fi client connectivity testing
Understand how a client connects to the wired infrastructure by testing the link between the client and the nearest switch; identifying the nearest switch, slot, and port; and monitoring key switch port statistics. Or understand how a client connects to the Wi-Fi infrastructure by testing the link between the client and the nearest access point; identifying the AP name; channel and security; observing the authentication and association process; and monitoring key AP and network statistics.
Network service and application testing
Determine if a network service or server-based application is the root cause of a reported problem
by measuring availability and responsiveness. Choose the performance test appropriate for your
service or application: ping (ICMP), connect (TCP), web (HTTP), file (FTP), multicast (IGMP),
video (RTSP), or e-mail (SMTP). Touch the icon on the home page to get a detailed breakdown of
application performance including DNS lookup time, server response time, and data rate. The
measurements are presented side-by-side for easy wired/Wi-Fi and IPv4/IPv6 performance
comparisons. A few examples: ping your WLAN controller, connect to Port 2000 on your VoIP call
manager, download a page of an application with a web interface, upload or download a file from
a server, subscribe to a multicast group, access video content from an on-demand streaming
video server, or e-mail a text message to your mobile phone.
Test local and cloud-based services.
Understand the performance of network services and server-based applications hosted locally in
the datacenter, on a corporate intranet server or on a server reached via the public Internet.
Organize the tests by location by placing the test icon within the appropriate tier on the OneTouch
AT home page. Measure service levels to the different tiers to spot problems.
Become a troubleshooting expert.
Use the intuitive touch interface to create test profiles, or test scripts, tailored to your network,
services, and applications. Create simple profiles with only a few tests or advanced profiles
consisting of dozens of tests. You can build profiles to accommodate different types of users,
devices, locations or technologies. Once created, profiles can be saved for quick and easy reuse later. Create a library of standardized profiles to elevate the troubleshooting know-how of network support staff and to establish best practices for faster, more productive troubleshooting.
Get answers in seconds.
Test everything defined in a profile automatically with the one-touch AutoTest. As the AutoTest progresses from the physical layer, through the wired and wireless infrastructure, to network services and applications, clear pass/fail indicators appear next to the network element under test. Each network element—cable, switch, AP, service, application, Wi-Fi communication bands—is represented graphically. A top-level pass/fail indicator provides the overall status at a glance. Touch an icon to get detailed performance information.
Prove that your Wi-Fi network is operating at peak levels.
The unique Veri-Fi™ test provides comprehensive verification of the Layer 1 through 3 network infrastructure by sending test traffic between the OneTouch AT's wireless and wired connections. Measure throughput, loss, latency, and jitter at rates up to 100 Mbps in upstream and downstream directions.
Solve complex issues.
Capture traffic when a packet-level view is required to solve a network or application issue. Filter the traffic to capture what is most important. Export the capture file via the management port or SD card to your favorite protocol analyzer for decoding and analysis.
Tap into the relevant traffic easily.
Use the built-in inline aggregating copper and fiber optic TAP to access the traffic running between the client and the network. Avoid the complexity, time, and cost required to configure switch mirror ports or to install standalone TAPs.
Collaborate with peers, consultants, integrators and vendors more effectively by sharing packet captures, screen shots and AutoTest reports. The OneTouch user interface can even be viewed and controlled remotely through a PC. Attach a web cam to the OneTouch AT to share a view of the test environment.
Gold Support for your OneTouch AT Network Assistant allows you to make the most of your OneTouch purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution, and have total access to all support resources.
Repairs and loaner equipment
If your OneTouch should fail, we'll deliver a loaner unit via next-day delivery to keep you up and running. Fluke will repair your OneTouch and replace defective or faulty accessories at no charge, with "first on bench" priority, and return it to you—all shipping paid by Fluke Networks.
Your OneTouch will never be out of date. You'll receive all software upgrades free—the only way to keep your OneTouch updated.
Access to live 24 x 7 technical support
Extend the expertise of your staff. Gold Support includes direct, immediate telephone access to Fluke's world-class Technical Assistance Center (TAC), direct access only available to Gold Members. The centers employ a full staff of highly trained technical experts who are on call, including weekends and through the night when most network changes are implemented, to answer complex troubleshooting questions, helping you get the most out of your OneTouch and understand the results you are seeing.
Some accessories are essential to your OneTouch. The normal warranty on accessories is 90 days, but parts and accessories including the OneTouch battery will be replaced free of charge with Gold Support once qualified as defective by our technical assistance center.
OneTouch Gold Support members online training
Online training that can be used without having to take your staff out of the field can be a valuable tool. Gold Support members have access to exclusive on-line training modules.
Unlimited access to the Fluke knowledge base.
You'll have an open door to valuable proprietary information Fluke has gathered from helping customers over the years. It also includes helpful technical articles written by Fluke experts.
Your membership qualifies you for Members Only promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other incredible values.