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Voice & Convergence
Creating Value for Your Business:
Innovative Voice and Converged Solutions

Black Box will work with you to design, procure, install and support a communications system to fit your business needs. The relationships we maintain with leading technology providers and our commitment to top-notch service translates into exceptional voice and converged solutions for your business.



The Value of Convergence

We understand that your focus on value-conscious quality is not limited to traditional voice systems. Neither is ours. Black Box is a leader in converged communications.


Convergence can be highly effective, both as a value generator and as a cost-containment tool. A converged network can help your organization:

  • Evaluate the impact of outdated, disparate voice and data networks on business requirements.
  • Drive down monthly telecommunications expenses while maximizing capital budget dollars .
  • Unify and centralize voice/data administrative and maintenance support.
  • Streamline Move, Add and Change (MAC) requirements
  • Optimize network security, manageability and scalability while providing an attractive return on investment (ROI) with a manageable total cost of ownership (TCO).

At Black Box, we recognize that the migration to a converged environment is complicated. We will help you evaluate how converging voice and data will affect your business and work with you to provide the solutions that better leverage existing and future technology investments.



From traditional telephony to the latest customized Voice over IP solutions, Black Box Network Services is the one voice provider that can offer you options while consistently delivering value. To learn more about these offerings, or to have a Black Box Network Services team member contact you about your voice and convergence needs, please contact Voice Services.


Customer Center

Case Management:
Customer Solutions Center
Adrenaline (for legacy ADS Telecom clients)
Live TAC Support (for legacy Nu-Vision clients)

Report Tools:
PBX Reports

Concord eHealth Reports

Training:
2008 Schedule and Registration

Time Change Instructions:
Changing the Time on Your Phone or Voice Mail System

Government Information:
GSA Information
Commonwealth of Pennsylvania

Contact Us:
e-mail

Learn More

Voice and Converged Solutions

Data Solutions

Contact Center Solutions

Maintenance Support

Resale Services