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Customer Center

Our customers are important to us. In order to provide easy access to customer-specific support, Black Box offers many online tools and reporting capabilities. Depending on your relationship and history with Black Box, a number of online tools and services may be available to you.


To find out which online applications you have access to, please reach out to your account manager or contact Voice Services.

Customer
Tools

Customer Center

Case Management:
Customer Solutions Center
Adrenaline (for legacy ADS Telecom clients)
Live TAC Support (for legacy Nu-Vision clients)

Report Tools:
PBX Reports

Concord eHealth Reports

Training:
2008 Schedule and Registration

Time Change Instructions:
Changing the Time on Your Phone or Voice Mail System

Government Information:
GSA Information
Commonwealth of Pennsylvania

Contact Us:
e-mail