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Computers and mice must communicate with each other in order to operate properly. Most computers and mice communicate via a method called “stream mode”—as a mouse is being moved, it... more/see it nowsends the coordinates of its new position in a constant stream of information.
However, some computers communicate via a method known as “burst” or “prompt” mode. With this method, the mouse holds its data until the CPU sends a request (or “prompt”) for it. This mode of communication presents a problem for many KVM switches, as they normally pass along mouse coordinates in a stream mode. This results in a CPU receiving data when it isn’t expecting it, and the mouse simply won’t function properly.
All ServSwitch™ products contain support for stream-mode CPUs, and several ServSwitch products support both stream and burst/prompt modes. Call our FREE Tech Support about requirements for your application. collapse
Delivering superior technical support is our highest priority. Depending on the products or services we provide for you, please visit your appropriate support area.
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