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Wednesday, July 21, 2010


Black Box Network Services Recognized in the Magic Quadrant for Communications Outsourcing and Professional Services North America


Evaluation Based on Completeness of Vision and Ability to Execute


PITTSBURGH, PENNSYLVANIA, July 21, 2010 – Black Box Corporation (NASDAQ:BBOX), an industry-leading provider of voice communications, data infrastructure, and product solutions today announced it has been positioned by Gartner, Inc. in the Challengers quadrant of the Magic Quadrant for Communications Outsourcing and Professional Services North America* (COPS Magic Quadrant).

The COPS Magic Quadrant examines 16 vendors of IT services for business communications systems in North America and is a guide for midsize and large multinational companies (MNCs) to identify and evaluate vendors that deliver IT services in support of enterprise communications and connectivity. The IT services covered in this Magic Quadrant include maintenance and support, consulting, application development, integration and ongoing management of IT and related business processes. The COPS Magic Quadrant is focused exclusively on IT services related to network service solutions and communications systems.

The Gartner Magic Quadrant for Communications Outsourcing and Professional Services North America is available here, compliments of Black Box Network Services.

“Black Box’s strategic vision includes aggressively growing our managed, professional, and outsourcing services. Our customers know Black Box offers a single-provider approach that adds tremendous value to their communications strategy and operations. We are honored to be recognized in the COPS Magic Quadrant and look forward to continued success in this segment”, commented Terry Blakemore, President and CEO of Black Box Network Services.

Black Box offers a growing portfolio of managed and professional services including communications lifecycle services, hosted VoIP/Unified Communications as a Service (UCaaS), disaster recovery, network performance management and monitoring, SIP trunking, staff augmentation and outsourcing.

The evaluation criteria used for the COPS Magic Quadrant considered vendors’ ability to execute. Gartner examines the processes, methods, and procedures that enable providers to deliver these services as well as the completeness of vision surrounding market direction, innovation, customer needs, and competitive forces.

*Gartner, Inc. Magic Quadrant for Communications Outsourcing and Professional Services North America, Eric Goodness, June 30, 2010

About the Magic Quadrant

The Magic Quadrant is copyrighted 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Black Box

Black Box is a leading technical services company dedicated to designing, building and maintaining today’s complicated data and voice infrastructure systems. Black Box services more than 175,000 clients in 141 countries with 194 offices throughout the world. To learn more, visit the Black Box Web site at http://www.blackbox.com.

Black Box® and the Double Diamond logo are registered trademarks of BB Technologies, Inc. All third party trademarks appearing in this press release are acknowledged to be the property of their respective owners.

Contact: Black Box Corporation
Gary Doyle
Director – Investor Relations
Phone: 724-873-6788
E-mail: investors@blackbox.com

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