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Tuesday, July 28, 2009


Black Box Network Services Receives Circle of Excellence Award from ShoreTel


Highest partner award is for outstanding customer satisfaction and revenue achievement.


PITTSBURGH, PENNSYLVANIA, July 28, 2009 — Black Box Corporation (NASDAQ:BBOX), an industry-leading provider of voice communications, data infrastructure, and product solutions, announced today that it has been recognized as a Circle of Excellence winner and awarded first place in its category by ShoreTel, provider of IP phone systems with Unified Communications (UC). The award is based on world-class customer satisfaction and strong revenue achievement, and is the highest partner award given by ShoreTel.

“Black Box is a premier Value Added Reseller and they truly deserve this award for their excellence in customer satisfaction and their strong revenues,” said Don Girskis, senior vice president of worldwide sales at ShoreTel. “As ShoreTel continues to grow its market share, we greatly value their partnership and commitment to our joint success.”

ShoreTel's highly qualified partners consist of value-added resellers and integrators that help customers navigate a world of voice over IP (VoIP) options, including LAN, WAN, call center, voice and data application integration, technology deployment, and training and support. The Circle of Excellence Award is presented to ShoreTel's top 10 partners based on revenue success and achievement of world-class customer satisfaction scores of 90+ as measured by an independent third party. Black Box placed first in the national partners category.

“We proudly accept this prestigious honor on behalf of all Black Box Team Members who continually strive to provide the best customer service in the industry,” said Terry Blakemore, Black Box’s president and chief executive officer. “We look forward to continuing to grow on a national and global basis with ShoreTel.”

About Black Box
Black Box is the world’s largest technical services company dedicated to designing, building and maintaining today’s complicated data and voice infrastructure systems. Black Box services 175,000 clients in 141 countries with 192 offices throughout the world. To learn more, visit the Black Box Web site at www.blackbox.com.

Black Box® and the Double Diamond logo are registered trademarks of BB Technologies, Inc. Any third-party trademarks appearing in this press release are acknowledged to be the property of their respective owners.

About ShoreTel
ShoreTel, Inc., (NASDAQ: SHOR) is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. They offer organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas, United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com.

Contact: Black Box Corporation
Gary Doyle
Director – Investor Relations
Phone: 724-873-6788
E-mail: investors@blackbox.com

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